Solutions Engineer

ON & UP HOLDINGS • Portland, OR

1d • Remote

About The Position

The Solutions Engineer is a hands-on member of Foureyes’ Solutions Engineering team and reports to the Director of Solutions Engineering. The role bridges Sales, Product, Implementation, and Support to ensure Connect customer use cases are accurately scoped, technically validated, and successfully implemented. Solutions Engineers act as technical leads for assigned opportunities and implementations, owning data integrations, workflow automation, and warehouse connectivity. They work with clients and internal teams to design, configure, and deliver scalable solutions that meet customer specifications, oversee multiple active projects, and help develop reusable frameworks and processes as the function grows.

This is a remote role open to candidates in OR, WA, CA, FL, ID, IA, KY, MD, MA, MI, MN, NV, NJ, OH, PA, TN, TX, AZ, IL, CO, CT, NH, VA, or SC. The role involves 25% field travel, including overnight travel. The salary range is $85,000–$140,000 OTE (base plus performance pay).

Requirements

• At least 2 years of experience in Solutions Engineering, Sales Engineering, or Technical Consulting.
• Experience with SaaS data integration, APIs, workflow automation, and cloud data warehousing.
• Strong understanding of data structures, ETL processes, and customer data systems such as CRM, DMS, websites, and inventory.
• Excellent problem-solving, project management, and client communication skills.
• Authorization to work in the United States; work visa sponsorship is not currently available.
• Ability to travel 25% in the field, including overnight travel.

Responsibilities

• Partner with Sales to identify customer-specific use cases and technical requirements.
• Lead product demonstrations for prospective customers and explain how Foureyes Connect can address their problems.
• Participate in discovery sessions to assess customer system environments and data sources.
• Document technical architectures and workflows as needed to define customer data architectures for Connect.
• Support preparation of technical documentation and draft Statements of Work.
• Act as technical owner for customer onboarding and deliver integrations and automations involving CRM, DMS, data warehouses, and automated flows.
• Build or oversee Connect functionality and ensure it meets customer use cases.
• Oversee workflow automation design using N8N or similar technologies.
• Ensure accurate and timely setup of data pipelines, mapping, and warehouse connectivity.
• Collaborate with Data Science and Engineering to validate data ingestion, schema alignment, and warehouse flow.
• Troubleshoot and resolve technical issues during onboarding and maintain documentation of integration details.
• Work with Sales to establish accurate technical scope and expectations during the sales process.
• Partner with Product and Customer Success to implement solutions effectively and meet customer goals.
• Communicate technical feedback and customer insights to Product and Engineering.
• Contribute customer and personal feedback to continuous improvement of Connect’s data integration and warehousing framework.
• Maintain detailed notes on customer use cases and technology stacks during the sales process.
• Own technical documentation, playbooks, and reusable templates for flows and use cases.
• Train Customer Success and Support on customer use cases and data-flow structure.
• Support the Director in defining and tracking team KPIs and technical standards.

Benefits

• Competitive salary and health benefits for eligible full-time employees.
• 401(k) matching.
• Internet or cell phone subsidy.
• Generous PTO.
• Paid holidays, including two days to honor and celebrate a heritage, culture, or personal tradition.
• Half-day Summer Fridays.
• Learning opportunities, autonomy, ownership, and opportunities to grow your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed