Solutions Engineer

KNAPP North America • Kennesaw, GA

6d • Hybrid

About The Position

As part of KNAPP’s Sales Team, the Solutions Engineer designs innovative intralogistics solutions for potential customers across a range of industries. The role helps translate customer needs into intelligent automated system designs, from initial workshops through final handover. It works closely with Sales, customers, internal experts, and interdisciplinary project teams to develop customer-specific concepts and support their transition to engineering after a project is acquired.

Requirements

• An engineering degree (BSc) in Mechanical Engineering, Mechatronics, Industrial Engineering, or a related technical field; a Master’s degree is preferred.
• At least 3 years of experience in logistics, warehousing, intralogistics, or automation.
• An interdisciplinary mindset and ability to approach challenges creatively, systematically, and with strategic foresight.
• Interest in intralogistics, automation, and technology-driven systems.
• Excellent communication skills and a customer-focused approach.
• Courage, determination, independent thinking, and a structured working style.
• Strong team orientation and commitment to collaboration and shared success.
• Business-fluent English.
• Willingness to travel domestically and internationally approximately 20%.

Nice To Haves

• A Master’s degree in a relevant engineering field.
• Additional language skills.

Responsibilities

• Develop tailored solution concepts for potential customers in close collaboration with the Sales Team.
• Lead and facilitate workshops with customers and internal experts to analyze requirements, define logistics processes, and identify functional needs.
• Design customer-specific system solutions within interdisciplinary project teams, taking ownership of concepts and project responsibilities.
• Analyze data, design logistics workflows, calculate solution costs, and prepare proposal documents.
• Present concepts to customers in a confident, inspiring, and persuasive way.
• Support handover to engineering teams after project acquisition to ensure a smooth transition and aligned understanding.

Benefits

• Two remote days per week.
• Half-day Fridays.
• State-of-the-art office complex in Kennesaw, Georgia.
• Industry-competitive compensation.
• Health, dental, vision, and life insurance.
• Flexible Spending Accounts.
• Short- and long-term disability coverage.
• 401(k) with a generous employer match and no vesting.
• Paid vacation and holidays.
• Profit sharing.
• Paid parental leave.
• Subsidized daycare.
• Tuition reimbursement.
• Pet insurance.
• Subsidized food delivery.
• Monthly celebrations and quarterly employee events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level