Solutions Engineer – State, Local, Educational (SLED) Campus Security

Skydio • San Mateo, CA

2d • $150,000 - $200,000 • Remote

About The Position

Skydio is hiring a Solutions Engineer to demonstrate and support end-to-end autonomous dock and Drone as First Responder solutions for campus security at colleges, universities, and other campus environments. The role is intended for an experienced campus public safety professional who understands campus operations and can conduct detailed customer discovery, lead trials on active campuses, capture feedback for product development, and work across teams to prepare Customer Success Plans. Experience deploying campus security technology—such as video management, access control, emergency notification, or computer-aided dispatch—is valuable.

This is a remote role requiring 50–75% travel for customer engagements, field activities, deployments, team onsites, and company events. The Solutions Engineer is part of the SLED Solutions Engineering team, which translates agency operational problems into program designs, proves capabilities in the field, and supports the integration and scaled use of Skydio products. The role reports to the Senior Manager, Solutions Engineering – State, Local, Educational (SLED) Corrections, Campus, and Ports Security, and works closely with Key Account Leaders, Engineering, and Product.

Requirements

• At least 5 years of experience in a campus police or public safety department, or in municipal law enforcement with campus responsibilities.
• Deep understanding of campus public safety operations, including patrol, calls for service, dispatch, special event security, and emergency response.
• Understanding of how technology is approved, deployed, and adopted on campus, including the roles of IT, privacy, legal, students, and faculty.
• Strong understanding of drone technology, sUAS operations, and regulatory compliance.
• Excellent problem-solving skills and ability to think critically in high-pressure situations.
• Exceptional written and verbal communication skills, including the ability to brief officers, police chiefs, and university presidents accurately.
• Comfort operating within a Sales organization, including judgment about when to commit technical time and when to decline.
• FAA Part 107 Certificate, or ability to obtain one within 60 days of hire.
• Ability to travel 50–75% of the time.
• Ability to lift up to 60 lbs unaided.

Nice To Haves

• Prior campus public safety supervisory or leadership experience, such as sergeant, lieutenant, emergency manager, or chief.
• Experience establishing a Drone as First Responder or campus UAS program from waiver through go-live, including dock-based, remote, and BVLOS operations.
• Familiarity with campus customer standards and requirements, including the Clery Act and accreditation through the International Association of Campus Law Enforcement Administrators (IACLEA).
• Familiarity with grant funding pathways and cooperative purchasing vehicles used by public colleges, universities, and state agencies.
• Working knowledge of Salesforce or equivalent CRM tools.
• Experience deploying campus security technology, such as video management, access control, emergency notification, or computer-aided dispatch.

Responsibilities

• Collaborate with campus police and public safety departments to understand security operations and develop tailored drone solutions as a trusted expert and account-team member.
• Conduct product demonstrations and lead dock trials on campus, accounting for department policies, campus event schedules, and the expectations of students, faculty, and administration.
• Support integration of technology into campus operations and existing systems, including computer-aided dispatch, video management, access control, and emergency notification; support university IT, privacy, and cybersecurity reviews.
• Own the quality of site assessments, including verifying dock locations before deployment.
• Run structured proofs of concept tied to active opportunities and measurable operational value.
• Support required airspace approvals and operations, including BVLOS approvals, waivers, COAs, remote and docked operations, and flights over populated areas and large campus events.
• Gather and analyze customer feedback to inform product improvements.
• Work cross-functionally on Customer Success Plans and help develop trial templates, site survey guides, and SOPs for the campus segment.

Benefits

• Equity in the form of stock options
• Comprehensive benefits package
• Relocation assistance may be provided for eligible roles
• Group health insurance plans
• Paid vacation time
• Sick leave
• Holiday pay
• 401K savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed