Solutions Engineer – State, Local, Educational (SLED) Corrections Security

Skydio•San Mateo, CA
•$150,000 - $200,000•Remote

About The Position

Skydio is seeking an experienced corrections security professional to serve as a Solutions Engineer supporting state Departments of Corrections, county jails, and other correctional facilities. The role demonstrates Skydio’s end-to-end autonomous dock solutions for site security and translates facility operational needs into tailored drone programs. The position is remote and requires 50–75% travel for customer engagements, field activities, deployments, team onsites, and company events. It reports to the Senior Manager, Solutions Engineering – State, Local, Educational (SLED) Corrections, Campus, and Ports Security. The SLED Solutions Engineering team acts as the technical arm of Skydio’s state and local go-to-market organization, connecting agency needs with product capabilities. Solutions Engineers work with Key Account Leaders, Engineering, and Product to support deal progression, customer confidence, successful deployments, and long-term public safety sUAS programs. The team is measured on technical win rate, trial and proof-of-concept outcomes, program expansion, site assessment quality, and requirements communicated to the product organization. The successful candidate understands correctional facility security operations and their daily challenges, is detail-oriented, enjoys travel, and can conduct discovery, run trials in live secure facilities, capture customer feedback, and collaborate on Customer Success Plans. Experience deploying security technology within a correctional facility is strongly preferred. The position requires an FAA Part 107 Certificate or the ability to obtain one within 60 days of hire, travel of 50–75%, and the ability to lift up to 60 pounds unaided.

Requirements

  • At least 5 years of experience in security operations at a state, county, or federal correctional facility.
  • Deep understanding of correctional facility security operations, including counts, movement, post assignments, perimeter security, contraband interdiction, and incident response.
  • FAA Part 107 Certificate or ability to obtain one within 60 days of hire.
  • Ability to travel 50–75% of the time.
  • Ability to lift up to 60 pounds unaided.
  • Strong understanding of drone technology, sUAS operations, and regulatory compliance.
  • Excellent problem-solving skills and ability to think critically in high-pressure situations.
  • Exceptional written and verbal communication skills, including the ability to brief officers, wardens, and commissioners accurately.
  • Ability to operate effectively within a Sales organization and exercise judgment about when to commit technical time or decline.
  • Strongly preferred: experience deploying or supporting security technology in a correctional facility and understanding its approval and adoption processes, including IT, security, and labor stakeholders.

Nice To Haves

  • Prior security supervisory or leadership experience, such as sergeant, shift commander, captain, or security director.
  • Experience with contraband detection and interdiction technology, such as body scanners, cell phone detection, managed access systems, or counter-drone systems.
  • Familiarity with Drone as First Responder concepts of operation, dock-based remote operations, or counter-UAS programs.
  • Familiarity with American Correctional Association accreditation standards.
  • Familiarity with detection and countermeasures for drone contraband deliveries at correctional facilities, including technical detection limits and regulatory mitigation limits.
  • Experience with correctional emergency response, such as escape response, perimeter breach procedures, or CERT operations.
  • Familiarity with grant funding pathways and cooperative purchasing vehicles used by state and local agencies.

Responsibilities

  • Collaborate with Departments of Corrections and correctional facility leaders to understand security operations and develop tailored drone solutions as a trusted expert and account-team member.
  • Conduct product demonstrations and lead dock trials inside correctional facilities while following facility security procedures, access controls, and post orders.
  • Support integration of technology into facility operations and existing systems, including video management, perimeter detection, and facility control rooms; support agency IT and cybersecurity reviews.
  • Own site assessment quality and verify dock locations before deployment.
  • Run structured proofs of concept tied to active opportunities and measurable operational value.
  • Support required airspace pathways, including BVLOS approvals, waivers, COAs, remote and docked operations, and applicable facility flight restrictions.
  • Gather and analyze customer feedback to inform product improvements.
  • Work cross-functionally to prepare Customer Success Plans and develop trial templates, site survey guides, and SOPs for the segment.

Benefits

  • Competitive base salary and equity in the form of stock options.
  • Comprehensive benefits package.
  • Relocation assistance may be provided for eligible roles.
  • Paid vacation time.
  • Sick leave.
  • Holiday pay.
  • 401K savings plan.
  • Eligibility to enroll in company group health insurance plans.
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