Solutions Engineer - Payments

Checkout.com • New York, NY

6d • $154,000 - $200,000 • Hybrid

About The Position

Checkout.com is seeking a talented and driven Solutions Engineer to join its Revenue organization. Reporting to the Head of Solutions Engineering for North America, this highly visible, client-facing role serves as the primary technical expert for enterprise merchants. The position blends pre-sales and implementation work, guiding large clients from initial technical evaluation through successful launch.

The role is based at one of Checkout.com’s offices in New York City, Atlanta, or San Francisco, with a hybrid schedule requiring three days in the office each week. The company does not offer visa support or relocation for this role.

The Solutions Engineer develops a comprehensive understanding of Checkout.com’s payments platform and works with Sales Representatives and enterprise prospects to identify business needs, design tailored solutions, and deliver presentations and demonstrations. The role takes primary responsibility for the end-to-end technical lifecycle, including solution design, implementation, and go-live support. It also represents merchant needs internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to resolve complex technical challenges and influence the product roadmap. The role is expected to make active use of AI tools to improve productivity, efficiency, and output quality.

Requirements

• At least 2 years of experience in the payments industry.
• Strong technical skills demonstrated through education or professional experience.
• Direct experience in a related field such as Sales Engineering, Implementation Engineering, Solutions Engineering, Technical Account Management, or Solutions Architecture.
• Exceptional client-facing communication skills and a proven record of managing external stakeholders.
• Strong understanding of API-based integrations, specifically REST/JSON APIs, and proficiency with related development and testing tools such as Postman.
• Strong problem-solving, analytical, and debugging skills, including the ability to reproduce and isolate issues and explain them using logs, API responses, and other diagnostic tools.
• Ability to explain complex technical concepts clearly to non-technical business audiences.
• Highly organized and adaptable, with the ability to manage shifting priorities in a fast-paced, high-growth environment.

Nice To Haves

• Experience at a Payment Service Provider (PSP) similar to Checkout.com.
• Exceptional technical skills demonstrated through a formal engineering degree or highly technical professional experience.
• Hands-on experience in specialist product domains such as Platforms (Independent Software Vendors, Payment Facilitators, or Marketplaces), Card Issuing, or In-Person Payments (IPP).

Responsibilities

• Build a comprehensive understanding of the payments industry and Checkout.com’s platform, solutions, products, and services.
• Partner with Sales Representatives to engage enterprise merchant prospects in pre-sales activities.
• Investigate prospects’ pain points, business needs, and functional requirements, and propose tailored solutions.
• Deliver presentations and product demonstrations using sales decks, user interfaces, API walkthroughs, reports, and integration examples.
• Own the end-to-end technical lifecycle, including pre-sales presentations, solution design, technical implementation, and go-live support.
• Represent merchants internally and collaborate with Product, Engineering, Financial Partnerships, and Finance teams to address technical challenges and influence the product roadmap.
• Use AI tools to enhance productivity, efficiency, and the quality of work.

Benefits

• Hybrid working model with flexibility and three days per week in the office.
• A work environment emphasizing ownership, fewer blockers, meaningful challenges, and opportunities for growth.
• Accessibility support during the application process and in the working environment, as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed