Sales Engineer

Ketryx•Boston, MA

9d•$100,000 - $120,000•Hybrid

About The Position

Ketryx is hiring a hands-on individual contributor to lead the technical portion of enterprise sales cycles. The Solutions Engineer guides prospects through structured discovery, runs technical evaluations, and delivers customer-specific demonstrations and Proof-of-Value engagements showing how Ketryx supports regulated software teams. The role also acts as a pre-sales solutions architect, translating customer workflows and constraints into repeatable, value-focused solutions. The successful candidate enjoys a fast-paced environment, balances multiple active evaluations, and connects technical capabilities to business outcomes. They are passionate about improving healthcare through technology and can discuss DevOps practices, regulatory requirements, and business value. The position is based in Ketryx’s Cambridge, Massachusetts office. The stated office schedule is Monday, Tuesday, Thursday, and Friday in-office, with a Wednesday work-from-home option. Applicants must be authorized to work for any U.S. employer; Ketryx cannot sponsor or assume sponsorship of employment visas, including H-1B, F-1, or OPT.

Requirements

At least 4 years of experience in Solutions Engineering, Sales Engineering, Solutions Consulting, or a comparable customer-facing technical role; enterprise experience preferred.
Strong understanding of modern SDLC/DevOps tooling and workflows, including source control, CI/CD, issue tracking, testing, releases, and integrations.
Working knowledge of regulated software concepts, including traceability, validation expectations, evidence generation, and audit/inspection readiness.
Ability to conduct structured discovery and produce clear written outputs that drive next steps.
Strong presentation and communication skills with technical and non-technical stakeholders.
Comfort discussing integrations, security basics, and enterprise constraints in a credible, practical way.
Ability to manage multiple active evaluations and shifting priorities while maintaining responsiveness and quality.
Willingness to travel.
Authorization to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Comfort working cross-functionally in fast-paced settings.
Prior experience in technical product software, especially in the life sciences space.
Exceptional organizational and time-management skills.
Familiarity with enterprise-scale engagements.
Experience building reusable demos, Proof-of-Value environments, templates, or lightweight automation to improve scalability.
Previous startup experience.

Responsibilities

Lead technical discovery with enterprise prospects across Engineering, Quality, and IT/Security to identify toolchains, workflows, constraints, and decision criteria.
Run enterprise-level evaluations and define success criteria that translate regulated-world use cases into repeatable, reusable solution patterns across accounts.
Prepare and deliver polished, customer-specific demonstrations that connect Ketryx to measurable outcomes such as release speed, quality, and inspection readiness.
Handle objections and in-depth technical questions while maintaining a clear narrative.
Partner with Account Executives to shape evaluation plans and demo flows, address technical objections, and remove blockers.
Collaborate with Sales, Product, Client Operations, and Solutions peers to improve cross-functional collaboration.