Solutions Engineer

Aaru • New York, NY

14d • Onsite

About The Position

As a Solutions Engineer, you serve as the technical bridge between Aaru's simulation platform and our customers. Your work is primarily focused on the pre-sale stage, where you partner with the commercial team to help prospective clients understand what the platform can do for them. This includes leading technical discovery, translating complex problems into concrete simulation designs, and preparing walkthroughs and POC evaluations for senior stakeholders. After an engagement begins, you remain involved through delivery, working alongside the deployment team to ensure the solution you scoped is implemented and that clients realize its intended value.

Requirements

• 4 or more years in a solutions engineering, forward-deployed engineering, technical consulting, or data and analytics role, and you have owned technical workstreams or client relationships rather than only supporting them
• Technically fluent and comfortable reasoning about how systems fit together, and configuring and troubleshoot solutions directly
• Self-directed in ambiguity and can shape an unclear request into a structured technical workstream, raise issues early, and deliver with limited oversight
• Strong analytical skills and can work fluently with complex data and communicate findings clearly in writing and in person
• Comfortable representing Aaru in senior client settings and can maintain credibility with experienced stakeholders
• Prepared to work fully in person and have a genuine interest in AI

Responsibilities

• Lead technical discovery with prospective clients, developing a clear understanding of their objectives and how the platform can address them
• Translate complex or ambiguous problems into well-specified simulation designs that can be configured and delivered.
• Prepare and present demonstrations and proofs of concept for senior stakeholders, including Innovation and AI executives, CMOs, and C-suite equivalents
• Partner with the commercial team throughout the sales process, serving as the technical point of contact and addressing questions on capability, feasibility, and approach
• Support the transition from sale to delivery, working alongside the deployment team to ensure scoped solutions are implemented as intended
• Serve as a feedback channel into product and engineering, communicating client needs and informing platform priorities
• Communicate complex, data-heavy findings clearly to both technical and non-technical audiences

Benefits

• Competitive base salary
• Equity participation
• Comprehensive medical coverage
• Vision coverage
• Dental coverage
• Visa sponsorship
• Relocation support

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed