Solutions Engineer

monday.com • New York, NY

1d • $148,000 - $203,000 • Hybrid

About The Position

monday.com is seeking an experienced Solution Engineer (Product Expert) to join its Solutions Engineers group as the sales team grows. The role helps prospects understand the value of monday.com’s platform through deep product knowledge, expertise in SaaS application deployment, and effective objection handling during customer interactions. The Solution Engineer supports the sales process and works strategically with Sales, Product, and Customer Success. The role also offers an opportunity to help establish team methodologies and streamline sales processes.

This is a hybrid position requiring three days per week in the company’s New York City office.

Requirements

• At least 3 years of experience in a Pre-Sales Engineering role or similar role in a SaaS environment.
• Strong problem-solving skills.
• Deep technical curiosity about how IT systems work in a business context.
• Strong communication and customer-facing skills.
• Understanding of JSON and RESTful APIs.
• Ability to clearly explain technical topics to non-technical audiences.
• Business process mapping skills.
• Exceptional teamwork capabilities.
• Willingness to work a hybrid schedule, three days per week in the New York City office.

Nice To Haves

• Understanding of GraphQL.

Responsibilities

• Help prospects understand the value of monday.com’s platform.
• Lead the technical aspects of large and complex sales processes using deep product knowledge.
• Work closely with salespeople to streamline the sales process.
• Map prospects’ business processes and help them implement those processes on the platform.
• Establish pre-configured solution packages and define best practices.
• Help strategize large opportunities.
• Respond to customers’ technical questions and security requirements.

Benefits

• Competitive salary and benefits.
• Bonus potential.
• Equity eligibility for many roles.
• Dedicated learning and development team, AI workshops, bootcamps, and internal hackathons.
• Collaborative global culture supported by Employee Resource Groups and workplace teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed