Solutions Engineer

BectranSchaumburg, IL

About The Position

The Solutions Engineering & Advisory team is the critical bridge between our most complex prospective clients and our innovative product suite. From navigating high-stakes technical demonstrations to funneling real-world feedback into our product roadmap, this team ensures that Bectran’s technology solves the right problems for the right people. You will be working at the intersection of Sales Support, Product Strategy, and Technical Consulting.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Business, or a related technical/analytical field.
  • 1–3 years of experience in Solutions Engineering, Technical Sales, or a Product-focused consulting role.
  • An understanding that as deal volume and complexity increase, so does your path for professional growth and leadership within the organization.
  • The ability to translate complex SaaS architecture into clear, value-based business outcomes for executive stakeholders.
  • A passion for "custom work"—digging into a prospect’s unique challenges and building a tailored solution that fits.
  • A proven track record of building trust with technical and business stakeholders during the pre-sales and implementation phases.

Responsibilities

  • Support the sales process by acting as the primary technical point of contact, leveraging deep product knowledge to overcome technical hurdles and win deals.
  • Analyze the requirements of high-volume and high-complexity prospects to design custom workflows and technical architectures within the Bectran platform.
  • Lead sophisticated product demonstrations for prospects, clearly articulating how Bectran’s features solve their specific business pain points.
  • Act as a conduit between the market and the lab; funnel prospect insights and "field" requirements into the Product team to influence future feedback and development.
  • Conduct prospect visits and lead professional services engagements to ensure a seamless transition from "initial interest" to "successful customer."
  • Serve as an internal "Product Explainer," ensuring that both marketing and sales teams have the technical grounding needed to position our solutions effectively.

Benefits

  • 100% paid medical coverage through Blue Cross Blue Shield (choice of PPO and HSA plans).
  • 100% paid dental, vision, and life insurance through Principal.
  • Options to participate in Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
  • Short-term and long-term disability (STD/LTD) plans available for employee election through Principal.
  • Retirement savings plan with a 401(k) offering Roth and traditional contributions through Principal.
  • 15 days of Paid time off (PTO) and 8 holidays off annually.
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