Solutions Engineer

OpenLM • Texas City, TX

64d • Hybrid

About The Position

OpenLM is looking for a curious, technically minded Technical Account Executive to join our US team. This is a hybrid role sitting at the intersection of presales, technical support, and customer business partnership. You will work directly with prospects and customers — understanding their engineering and IT environments, demonstrating our software license management platform, and ensuring their long-term success. This is a growth role. Strong performers will be developed into Key Account Managers or Business Managers, taking ownership of strategic accounts and regional revenue targets.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred; equivalent hands-on technical experience will be considered.
• 0–3 years of experience in a technical sales, solutions engineering, or support role (internships count).
• Comfortable discussing technical topics — servers, networks, software licensing, or IT infrastructure.
• Strong written and verbal communication; confident presenting to both technical and business audiences.
• Self-starter who can manage a pipeline, follow up diligently, and work independently across time zones.

Nice To Haves

• Familiarity with software license management, EDA tools, CAD/CAM, or HPC environments.
• Experience with CRM tools (Zoho, Salesforce, or similar) and sales pipeline management.
• Exposure to enterprise SaaS sales cycles or B2B account management.
• Second language is a plus — our US customer base spans global engineering teams.

Responsibilities

• Run product demonstrations tailored to each prospect's technical environment (EDA, CAD, engineering software stacks).
• Respond to RFPs and technical questionnaires; prepare evaluation plans and proof-of-concept scopes.
• Partner with the sales team to qualify opportunities and move deals through the pipeline.
• Serve as the primary technical point of contact for a portfolio of US accounts post-sale.
• Troubleshoot license server issues, integration questions, and deployment challenges.
• Conduct periodic business reviews and usage health checks with customer stakeholders.
• Understand each customer's license optimization goals, IT governance requirements, and budget cycles.
• Identify upsell and expansion opportunities; collaborate with account owners on renewal strategies.
• Build relationships across IT, procurement, and engineering personas within customer organizations.

Benefits

• Competitive base salary, performance bonus, for strong performers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level