Solutions Engineer
About The Position
Pinecone is seeking a Solutions Engineer to work with the sales team and channel partners on complex enterprise customer problems. The role involves understanding customer needs, strategizing through sales cycles, delivering value-based demonstrations, supporting proofs of concept, and helping close business. The Solutions Engineer presents Pinecone’s technology and vision to business officials and technical contributors, and works hands-on with prospects and customers from demonstrations through proof of concept, design, and implementation. The role also requires staying current on industry developments and competitive and complementary technologies, and collaborating with Product Management, Engineering, and Marketing to improve Pinecone’s products and marketing.
Requirements
- 5–7 years of enterprise experience in a customer- and prospect-facing pre-sales role.
- Outstanding presentation skills for technical and executive audiences, including impromptu whiteboarding, presentations, and demonstrations.
- Broad experience with large-scale database and/or data warehouse technology, ETL, analytics, and cloud technologies.
- Hands-on expertise with SQL and SQL analytics.
- Ability to connect customers’ specific business problems with Pinecone’s solutions.
Nice To Haves
- Broad knowledge of cloud platforms; AWS, Azure, and GCP are preferred.
- A university degree in computer science, engineering, mathematics, or a related field, or equivalent experience.
- Skills in data science and data applications development, including knowledge of Scala, Python, and JavaScript.
Responsibilities
- Present Pinecone technology and vision to officials and technical contributors at prospects and customers.
- Demonstrate and communicate the value of Pinecone technology throughout the sales cycle, from demo to proof of concept to design and implementation.
- Maintain a deep understanding of the evolving industry, including competitive and complementary technologies and vendors, and how to position Pinecone in relation to them.
- Collaborate with Product Management, Engineering, and Marketing to continuously improve Pinecone’s products and marketing.
- Work with the sales team and channel partners to understand customer needs, strategize on winning sales cycles, support proofs of concept, and help close business.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Free mental health therapy sessions.
- Free One Medical, Teladoc, and Health Advocate subscriptions.
- Equity award.
- 401(k).
- Flexible time off.
- Paid parental leave.
- Annual department retreat.
- Work-from-home equipment stipend.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
