Solutions Engineer

Transportation Insight•Washington, DC

About The Position

The Solutions Engineer assesses, develops, and supports logistics solutions that improve current and prospective clients’ business models. The role evaluates clients’ current-state supply chain programs using appropriate tools and diagrams, performs detailed data analysis, and helps design an ideal future state. As part of Transportation Insight’s sales process, the Solutions Engineer provides hands-on leadership throughout the deal cycle, applying strategic thinking, business acumen, creative problem-solving, flexibility, and sound judgment. Working with cross-functional stakeholders, senior-level team members, and prospective clients, the Solutions Engineer designs solutions that meet client requirements, can be operated by the organization, and are profitable. The role draws on consultative selling, supply chain management, TMS implementation, project management, and complex multi-mode service pricing. It also contributes to materials and demonstrations used to present solutions to prospective clients. This is a full-time, benefits-eligible position with a standard office environment. Candidates must reside in one of the listed U.S. states. Local and out-of-state travel may be required up to 15% of the time.

Requirements

  • Bachelor’s degree in business or a related field; an MBA is preferred and required if the bachelor’s degree is not in business or a related field.
  • At least 5 years of experience in supply-chain-management-related fields.
  • At least 4 years of complex, consultative solutions experience.
  • Direct consulting experience in transportation, logistics, and/or TMS at the C-suite decision-making level.
  • Advanced experience with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Visio.
  • Ability to manage multiple projects, prioritize work, and meet deadlines.
  • Strong collaboration skills when working with internal operations teams on solution development.
  • Excellent organizational skills and flexibility to adapt to change, stress, and tight deadlines.
  • Problem-solving ability, including identifying and resolving problems, gathering and analyzing information, and developing alternatives.
  • Strong technical skills, including project planning, presentation, and general business applications.
  • Exceptional written and oral communication skills.
  • Ability to work under minimal supervision and time constraints.
  • Must reside in Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.

Nice To Haves

  • MBA.
  • LEAN or Six Sigma certification or experience.
  • Proven success consistently driving revenue-generating solutions with tangible results.
  • Detail-oriented, self-starting approach and strong work ethic.
  • Leadership at the contributor level.
  • Commitment to continuous learning and development of individual growth goals.

Responsibilities

  • Communicate the value and differentiators of Transportation Insight as a logistics partner, including its services and capabilities across all modes.
  • Gather client requirements and identify the drivers for value-based supply chain improvements.
  • Assess validated prospects’ current supply chain programs and document their current state.
  • Coordinate the assessment process for assigned prospects and hold internal teams accountable for timelines.
  • Understand clients’ current systems, applications, objectives, and requirements to propose suitable solutions.
  • Work with cross-functional delivery teams to develop solution strategies and operational frameworks.
  • Facilitate prospect strategy meetings and coordinate internal resources during solution design.
  • Document future-state solutions and support the creation of presentations and other client documentation.
  • Help create competitive and attractive pricing strategies for Transportation Insight services.
  • Assist sales personnel with demonstrations of technology platforms to support new-business closure.
  • Communicate with prospects and clients by phone, web, and onsite as appropriate.
  • Gather information about clients’ unmet needs and potential service improvements and report recommendations to Solutions leadership.
  • Assess and improve the standard process for transitioning clients from sales to implementation and account management.
  • Document best practices to support ongoing improvement efforts.
  • Perform other duties as assigned.

Benefits

  • Benefits-eligible position.
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