Solutions Engineer
About The Position
Motorola Solutions is a global community that builds and connects technologies to help keep people safer. The Solutions Engineering/Sales Engineering team partners with Sales on new and existing customers, explains how Theatro works and is implemented in customer environments, and shares new ideas with the product team. The team serves as a trusted advisor to customers and internal teams. Operating as a business-technical advisor, the Solutions Engineer helps customers evaluate software choices by aligning platform functionality with strategic goals and operational needs. The role facilitates technical discussions about the problems the software addresses, necessary architectures, and integration of the Theatro platform with existing infrastructure. The Solutions Engineer develops an understanding of the customer environment and needs to support sales engagement and management plans, working with Account Executives, Account Managers, and internal departments. Ideal candidates reside in North Texas. Travel requirements are listed as up to 35% and, in the basic requirements section, under 25%.
Requirements
- Bachelor's degree with 4+ years of sales, presales, or solutions consulting experience, or 6+ years of sales, presales, or solutions consulting experience.
- 5+ years of direct customer engagement as a technical representative for a Sales team.
- 5+ years of technical sales process knowledge.
- Ability to follow end-to-end customer engagement from introduction to delivery.
- Experience with SaaS and HaaS.
- Working knowledge of Wi-Fi and IP networking principles.
- Familiarity with APIs and common integration approaches.
Nice To Haves
- Residence in North Texas is preferred.
Responsibilities
- Translate customer obstacles into technical requirements.
- Assess the feasibility and fit of proposed solutions.
- Advise customers on optimal architectural paths and usage strategies.
- Facilitate technical discussions to clarify software use cases, architecture needs, and integration with existing infrastructure.
- Understand customer environments and needs to support sales engagement and management plans.
- Work alongside Account Executives, Account Managers, and internal departments.
- Explain how Theatro works and how it is implemented in customer environments.
- Represent new ideas to the product team.
Benefits
- Incentive bonus plans
- Medical, dental, and vision benefits
- 401(k) with company match
- 10 paid holidays
- Generous paid time off packages
- Employee stock purchase plan
- Paid parental and family leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
