Solutions Engineer

goTenna • Jersey City, NJ

13d • $110,000 - $140,000

About The Position

The Solutions Engineer is a member of goTenna’s Solutions Architecture team and serves as the technical bridge between U.S. Government test organizations, third-party performers, and goTenna. The role translates event needs into practical tracking, communications, and integration plans, coordinating with goTenna Product, Engineering, PMO, Customer Experience (CX), customers, and partners. The position provides continuity across overlapping event-planning cycles and owns technical planning and integration coordination. CX teams deploy equipment and provide direct on-site event support; the Solutions Engineer prepares them for execution and resolves technical planning issues while maintaining capacity to plan upcoming events.

Significant travel is expected for customer and partner planning meetings, range site surveys, integration and readiness reviews, and selected test events. Travel frequency and duration vary with event schedules and may include multi-day trips or short-notice changes. Travel supports the role’s technical planning and coordination responsibilities; routine equipment deployment and direct event support are assigned to CX teams.

The position may require eligibility to obtain and maintain a U.S. security clearance. Placement at the appropriate job level will be determined by a combination of experience, demonstrated proficiency, and other qualifications.

Requirements

• At least 5 years of relevant experience in tactical communications, systems integration, solutions engineering, or technical planning for military, government, or operational test environments.
• Demonstrated ability to turn mission requirements into documented architectures, interface requirements, configurations, and validation plans while managing multiple overlapping efforts.
• Practical understanding of RF propagation, mesh networks, relay siting, spectrum deconfliction, IP networking, routing, and transport options such as MANET and SATCOM.
• Experience with ATAK/TAK and integrating position or sensor data into a common operating picture; ability to coordinate hardware, software, and network interfaces across vendors.
• Ability to lead technical discussions with government planners, range staff, vendors, and internal engineering teams, and clearly communicate requirements, constraints, decisions, and unresolved risks.
• Strong written communication, disciplined configuration and issue tracking, and sound judgment in distinguishing validated capability from development targets.
• May need eligibility to obtain and maintain a U.S. security clearance.

Nice To Haves

• Experience in operational test and evaluation or military exercise planning.
• Experience with uncrewed air, ground, or maritime systems.
• Experience with tracking instrumentation and platform integration.
• Experience with goTenna radios, relays, or gateways and integration across mixed radio networks.
• Experience supporting government test ranges or coordinating technical work across multiple partner organizations.

Responsibilities

• Serve as goTenna’s technical point of contact for customers and partners, including government and industry planners, range personnel, platform vendors, and partner teams; document decisions, open issues, interface owners, and technical deliverables.
• Translate event needs into requirements for platform quantities, operating areas, tracking update rates, network capacity, coverage, and common operating picture needs; manage assumptions, dependencies, and technical risks across concurrent planning cycles.
• Develop event-specific network diagrams, relay and gateway siting concepts, routing and backhaul approaches, and spectrum-coordination inputs, accounting for terrain, dispersed lanes, existing range infrastructure, and legacy-radio interoperability.
• Coordinate tracker and platform integration with partners and internal teams, including tracker selection, mounting, power, configuration, and environmental needs for air, ground, and maritime platforms within the agreed goTenna scope.
• Coordinate tracker-to-gateway and TAK/common-picture data flows with partner collection networks; clarify data formats, access, handling requirements, and responsibilities.
• Build and maintain thorough knowledge of goTenna product capabilities, limitations, configuration options, and integration requirements; represent capabilities accurately and validate uncertain use cases with Product and Engineering.
• Translate customer needs into actionable inputs for Product and Engineering, communicate capability limits and tradeoffs, track integration dependencies, and escalate gaps before delivery commitments are made.
• Prepare CX for execution by producing configuration baselines, equipment requirements, network plans, validation criteria, and technical briefings.
• Coordinate technical readiness with the Deployment Manager, who manages event scheduling, staffing, and logistics; support technical escalations and incorporate field lessons into later plans.
• Perform other duties as required.

Benefits

• Equity
• 401(k) plan
• Unlimited PTO
• Paid parental leave
• Holiday pay, including December recess
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Pre-tax benefits
• Short- and long-term disability plans
• Professional development stipend

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed