Solutions Engineer

Vividly

21d • $100,000 - $130,000 • Remote

About The Position

We’re looking for a Solutions Engineer who can bring deep CPG knowledge into the sales process and translate complex customer challenges into compelling Vividly solutions. This role is ideal for someone who understands how CPG organizations actually operate, particularly across trade promotions, deductions, accounting, sales finance, or revenue management, and wants to apply that expertise in a technology environment. You don't need to come in knowing every Vividly feature or having spent your career as a traditional Solutions Engineer. We can teach our product, technology, and demonstration methodology. What we're looking for is someone who can understand a customer's business quickly, ask the right questions, connect the dots across workflows, and communicate a solution with credibility.

Requirements

• 3+ years of experience in Solutions Engineering, Solutions Consulting, or a similar customer-facing solution role.
• CPG industry experience strongly preferred but not required.
• Experience solutioning complex business, commercial, or financial workflows.
• Experience discovering and solutioning complex business and financial workflows, with exposure to areas such as revenue, accounting, forecasting, payments, or financial reporting.
• Ability to quickly understand how a business operates, identify underlying problems, and recommend a better approach.
• Strong communication skills to make complicated workflows easy to understand.
• Comfortable presenting to groups and engaging stakeholders with different levels of seniority and functional expertise.
• Ability to tell a compelling story rather than simply walk through product features.
• Curious, consultative, and comfortable asking challenging questions when a customer's stated requirement may not solve the underlying problem.
• Experience working with ERP systems such as NetSuite, SAP, Microsoft Dynamics, Sage, QuickBooks, or similar platforms.
• Technical curiosity to understand integrations, APIs, data flows, and system dependencies.
• Ability to learn software quickly and navigate and demonstrate complex SaaS applications.
• Ability to operate independently, move quickly, and adapt when requirements or priorities change.
• Comfortable working in ambiguity and creating structure where processes are still evolving.
• Strong judgment and know when to pull in Product, Integrations, Solution Architecture, or other SMEs.
• Desire to have a foundational impact at a high-growth startup.

Nice To Haves

• Trade Promotion Management experience.
• CPG trade experience.
• Previous experience as a Solutions Engineer, Solutions Consultant, Sales Engineer, Implementation Consultant, or with TPM/RGM technology.
• Deep CPG expertise combined with strong communication, curiosity, and learning agility.

Responsibilities

• Become an expert in Vividly and serve as a trusted solution partner throughout the sales process.
• Partner closely with Account Executives to understand how prospective customers manage trade, uncover process breakdowns, and demonstrate how Vividly can help.
• Lead discovery and tailored demonstrations across workflows such as trade promotion planning, deductions, accruals, forecasting, reporting, and financial reconciliation.
• Work with stakeholders across Sales, Accounting, Finance, Operations, and IT, adapting the solution story to what matters most to each audience.
• Identify implementation considerations, integration dependencies, business requirements, and potential risks before Closed Won to ensure context transfers cleanly into Solution Architecture and Implementation.
• Develop reusable solution stories, improve discovery practices, share CPG expertise across the organization, and bring recurring customer needs back to Product and Customer Experience.
• Lead business and solution discovery alongside Account Executives to understand customer workflows, pain points, priorities, and desired outcomes.
• Deliver compelling, tailored demonstrations that connect Vividly capabilities to real customer problems and business outcomes.
• Understand and solution across trade planning, deductions, accruals, forecasting, reporting, profitability, and related CPG workflows.
• Translate complex customer processes into clear future-state workflows within Vividly.
• Engage confidently with stakeholders across Sales, Accounting, Finance, Operations, IT, and executive leadership.
• Uncover requirements customers may not initially recognize by asking thoughtful questions and connecting processes across departments.
• Understand the customer's broader technology and data environment, including ERP systems, retailer/distributor data, syndicated data, and other systems supporting trade.
• Partner with Integration Solutions Engineering when deeper technical discovery or integration feasibility validation is required.
• Identify implementation dependencies, potential solution gaps, risks, and customer readiness considerations before Closed Won.
• Partner with Sales to ensure proposed solutions and customer expectations align with Vividly's capabilities.
• Document key workflows, requirements, assumptions, decisions, and commitments so customers don't have to restart discovery after the sale.
• Partner with Solution Architecture on complex opportunities and provide a structured handoff after Closed Won.
• Stay current on Vividly capabilities, integrations, product releases, and relevant CPG industry trends.
• Bring recurring customer needs and market feedback back to Product, Customer Experience, and Sales.
• Help develop reusable demonstrations, discovery frameworks, solution patterns, and enablement that improve how Vividly sells.
• Serve as a CPG subject matter expert across the organization and help teammates better understand the operational realities of our customers.

Benefits

• Modern, remote-first workplace
• Stipend upon hire to help create a comfortable, productive home office
• Vividly days off & flexible PTO
• Competitive Benefits
• Healthcare, Dental and Vision - We cover 100% of your monthly premiums and 50% of all dependents
• 401(k) - With a 3% employer contribution
• Weekly $20 Sharebite Meal Stipend
• Monthly $50 Wellness Reimbursement
• Monthly $200 Remote Work Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed