Solutions Engineer

Compliancy Group LLC.

9d • Remote

About The Position

Compliancy Group is seeking a Solutions Engineer to join their growing team. This role is crucial for managing migrations from legacy platforms to the company's go-forward software, a key initiative on their roadmap. The Solutions Engineer will act as the technical voice for prospects and customers during this transition, conducting deep-dive demos, building sandboxes, and demonstrating how the company's compliance program management solutions address customer needs. Following the acquisition of Healthicity, the company now offers two platforms, Compliance Manager and Guard, and this role requires deep technical expertise to help customers determine the best fit and manage migrations between platforms. The ideal candidate will have strong technical skills, the ability to translate complexity into clarity, and a passion for protecting patients and providers.

Requirements

• 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or in a similar technical pre-sales role.
• Strong technical depth, with the ability to credibly demo complex products, discuss configuration and implementation, and answer technical questions.
• Track record of managing relationships with large, complex organizations, ideally with a deeply technical enterprise product.
• Understanding of, and comfort navigating, security, compliance, and IT processes at large enterprises.
• Knack for storytelling and positioning, connecting technical detail to customer value.
• Excellent written and verbal communication skills, comfortable presenting in various settings.
• Comfort working with ambiguity in an evolving program.
• Collaborative, low-ego, self-starter approach.

Nice To Haves

• Prior experience with healthcare compliance, governance, risk, or security products.
• Experience supporting a product migration or platform transition.
• Experience working with distributed or offshore teams.
• Comfort operating in a small, fast-moving environment where the playbook is still being written.

Responsibilities

• Act as the primary technical point of contact for customers evaluating or migrating across platforms, understanding their environment and designing migration paths.
• Own technical discovery, deep-dive demos, and sandboxes for prospects and customers, tailored to their migration journey.
• Partner closely with Customer Success to ensure smooth customer migrations and quick value realization post-migration.
• Support configuration and deliver minor technical changes for successful prospect and customer implementation.
• Develop and maintain technical documentation, migration guides, and talk tracks.
• Translate technical capabilities into business value for both technical and economic buyers.
• Feed prospect and customer feedback into Product and Engineering to shape product roadmaps and identify migration friction.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed