Solutions Engineer

Micas Networks • San Jose, CA

13d

About The Position

Micas Networks is seeking a Solutions Engineer to define customer network and network operating system requirements. This customer-facing networking subject matter expert will work with customers to win new designs, address challenges, and remove technical barriers, with a focus on open networking-based switching solutions and their supporting operating systems. The successful candidate is self-starting and has a strong results-based track record.

The Solutions Engineer partners with account managers and sales teams to understand customer needs, present and design Micas network solutions, validate proof-of-concept setups and deployments, and provide design guidance. The role also contributes customer feedback to product and engineering teams, represents Micas at industry events, tracks competitive offerings, and creates technical content.

Requirements

• At least 4 years of experience in a technical role with customer-facing and ecosystem experience.
• Bachelor of Science degree in Computer Science, Computer Engineering, or a related technical field.
• At least 5 years of L2/L3 networking design, testing, or implementation experience focused on Data Center, Enterprise/Campus, and Wi-Fi solutions.
• Demonstrated work experience as a Network Engineer, Network Test Engineer, Sales/Presales Engineer, Solutions Engineer, or Network Consulting Engineer.
• Good communication skills.
• Ability to write white papers and technology blogs.
• Ability to understand and communicate customer needs.
• Ability to collaborate, self-motivate, and manage competing priorities in a fast-paced environment.
• Creativity and interest in joining an adventure.

Nice To Haves

• Network industry certification, such as CCNA, CCNP, or CCIE.
• Expert knowledge of Ethernet, RSTP/MSTP, VLANs, IP routing, TCP/IP, OSPF, BGP, eBGP, VxLAN, multicast, Spanning Tree, and QoS.
• Good understanding of the open networking technology landscape.
• Knowledge of competitive products, solutions, and services.

Responsibilities

• Partner with Micas Account Managers to understand customer needs and pain points.
• Conduct whiteboard network architectural reviews and present Micas network solutions.
• Architect, design, and propose Micas network solutions to new and existing customers.
• Perform hands-on configuration and testing to validate customer proof-of-concept setups and network deployments using Micas products and features.
• Develop design guidelines and recommend improvements to customers using Micas products.
• Partner with the Sales Team to respond to RFPs and RFQs.
• Provide feedback to Product Management and Engineering.
• Represent Micas at networking industry events and conferences.
• Stay up to date on competitive solutions, products, and services.
• Author white papers and blog posts about Micas technology and products.

What This Job Offers

• Job Type: Full-time