Solutions Engineer II

Minuteman Security Technologies•Warminster, PA

About The Position

The Solutions Engineer II builds on the skills of a Solutions Engineer I by managing more complex accounts and delivering tailored security solutions. The role works independently to support sales opportunities, takes ownership of technical engagements, and helps clients find solutions that meet their security requirements. The position also provides training and mentorship to Solutions Engineer I colleagues and conducts site surveys and security assessments for potential customers. Other job-related duties may be assigned.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent experience.
  • 2–4 years of experience in solutions engineering, preferably within the security industry.
  • Proficiency with security products, networking, and system configurations.
  • Excellent presentation skills and the ability to communicate complex technical concepts clearly.
  • Strong project management and analytical skills.
  • Experience with CRM and sales tools, such as Salesforce.
  • Positive attitude, creativity, and a sense of humor.
  • Enjoy variety in the workday.

Responsibilities

  • Lead product demonstrations, presentations, and technical discussions with clients.
  • Analyze client needs in detail and design corresponding security solutions.
  • Collaborate with account managers to create tailored proposals and support the sales cycle.
  • Work with technical teams to address and resolve security issues raised by clients.
  • Customize product configurations and solutions to meet complex client requirements.
  • Keep up to date with industry advancements and competitor offerings, and provide insights to sales teams.
  • Provide training and mentorship to junior Solutions Engineers (Solutions Engineer I).
  • Conduct site surveys and security assessments for potential customers.
  • Perform other job-related duties as assigned.
  • Focus on excellence in work and interactions with clients.
  • Learn the company’s portfolio of solutions and develop expertise in it.
  • Represent the company to customers.
  • Work closely with sales, management, and operations teams to serve customers.
  • Approach challenges as opportunities and contribute to team goals.

Benefits

  • Health coverage
  • Paid holidays
  • Other benefits (not specified)
  • May be eligible for a variable bonus or commission in addition to base salary
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