Solutions Development Analyst, Facility Management

JLL • Chandler, AZ

6d • Onsite

About The Position

JLL is reimagining how integrated facilities management (IFM) services are scoped and priced for a major semiconductor client, moving from estimate-based models to evidence-based solutions built on real field data. The Solutions Development Analyst conducts time-per-task analysis and time-and-motion studies across semiconductor manufacturing sites, research and development locations, and sales and marketing facilities. The analyst documents what work is performed, how often, how long it takes, and the resources required. Findings inform headcount profiles, detailed scopes of work, and pricing decisions, providing evidence for leadership, procurement, finance, and the solution development team.

The role is performed on-site in clean rooms and other controlled environments, following strict site protocols. It requires travel to client locations across the United States. The position is located on-site in Chandler, Arizona, and requires completing applicable client and JLL training, background checks, and access requirements before fieldwork. This position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

• At least 3 years of experience in facility management, operations, industrial engineering, or a related field.
• Strong emphasis on accuracy, detail, and careful data recording.
• Proficiency with Microsoft Excel and standard office software.
• Willingness to work on-site and travel to client locations across the United States as required.
• Ability to meet client site access requirements, including background checks, training, and other compliance steps.
• Strong organizational and self-direction skills, including the ability to manage one's own schedule across multiple sites.
• Clear, professional communication skills for engaging with site personnel, client contacts, and internal colleagues.
• Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.
• Must follow clean room protocols, entry requirements, client-specific site rules, and safety and security requirements at every location visited.
• Must complete required client and JLL site training, background checks, and other access requirements before fieldwork.

Nice To Haves

• Cleanroom experience.
• Experience with time-and-motion studies, work measurement, or similar process observation methods.
• Experience working in a semiconductor fab, laboratory, or other controlled environment.
• Familiarity with facility management scoping, staffing models, or pricing processes.
• Curiosity about how work gets done and interest in identifying process improvements.
• Collaborative mindset and interest in helping build and refine methodologies, tools, and templates.
• Comfort working independently in a hands-on, field-based role with minimal day-to-day supervision.

Responsibilities

• Conduct on-site time-and-motion studies at semiconductor manufacturing locations and research, development, sales, and marketing sites, observing and recording routine, scheduled, and on-demand work.
• Document tasks performed, their frequency and duration, and required resources to build time-per-task data that can be compared and combined across sites.
• Build headcount and service profiles by linking staffing levels to task and time data, and flag gaps, assumptions, and open questions.
• Validate findings with client stakeholders, site personnel, and JLL operations teams before the data informs scope and pricing decisions.
• Collaborate with the pricing and solution development team to turn field data into clear, defensible inputs for detailed scopes of work.
• Maintain organized study plans, observations, and site visit notes; coordinate site access, visit logistics, and study schedules with client contacts.
• Report to Site Operations on study plans, findings, and access needs, and raise issues, risks, or constraints early.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed