Solutions Development Analyst, Facility Management

JLL • Chandler, AZ

6d • Onsite

About The Position

JLL is reimagining how integrated facilities management (IFM) services are scoped and priced for a major semiconductor client, moving from estimate-based models to evidence-based solutions built on field data. The Solutions Development Analyst conducts time-per-task analysis and time-and-motion studies at semiconductor manufacturing sites, research and development locations, and sales and marketing facilities. The work documents what tasks are performed, how often they occur, how long they take, and what resources they require. Findings inform headcount profiles, detailed scopes of work, and pricing decisions, and provide evidence for leadership, procurement, finance, and the solution development team.

The role involves working on-site in clean rooms and other controlled environments, following site protocols, and traveling to client locations across the United States. The analyst coordinates study plans and access with client contacts, validates findings with stakeholders and operations teams, and turns field observations into clear, defensible inputs for scoping and pricing. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

• At least 3 years of experience in facility management, operations, industrial engineering, or a related field.
• Strong emphasis on accuracy, attention to detail, and careful data recording.
• Proficiency with Microsoft Excel and standard office software.
• Willingness to work on-site and travel to client locations across the United States as required.
• Ability to meet client site access requirements, including background checks, training, and other compliance steps.
• Strong organizational and self-direction skills, including the ability to manage one's own schedule across multiple sites.
• Clear, professional communication skills for engaging with site personnel, client contacts, and internal colleagues.
• Authorization to work in the United States without visa sponsorship.
• Ability to follow clean room protocols, entry requirements, client-specific site rules, and all safety and security requirements.
• Ability to complete required client and JLL site training, background checks, and other access requirements before fieldwork.
• Ability to spend extended periods standing, walking, and observing work across multiple areas of a site.

Nice To Haves

• Cleanroom experience.
• Experience with time-and-motion studies, work measurement, or similar process observation methods.
• Experience working in a semiconductor fab, laboratory, or other controlled environment.
• Familiarity with facility management scoping, staffing models, or pricing processes.
• Curiosity about how work gets done and interest in identifying process improvements.
• Collaborative mindset and interest in building and refining methodologies, tools, and templates.
• Comfort working independently in a hands-on, field-based role with minimal day-to-day supervision.

Responsibilities

• Conduct on-site time-and-motion studies at semiconductor manufacturing sites and research, development, sales, and marketing facilities.
• Observe and record how routine, scheduled, and on-demand work is performed.
• Document tasks, frequency, duration, and required resources to build time-per-task data that can be compared and combined across sites.
• Build headcount and service profiles by linking staffing levels to task and time data, and flag gaps, assumptions, and open questions.
• Validate findings with client stakeholders, site personnel, and JLL operations teams before they are used in scope and pricing decisions.
• Collaborate with the pricing and solution development team to translate field data into clear, defensible inputs for detailed scopes of work.
• Maintain organized study plans, observations, and site visit notes.
• Coordinate site access, visit logistics, and study schedules with client contacts.
• Report to Site Operations on study plans, findings, and access needs, and raise issues, risks, or constraints early.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed