Solutions Consultant
About The Position
Braze is hiring a Solutions Consultant for its Commercial, General Business segment, serving the Americas. Solutions Consultants act as trusted advisors to prospective customers during the sales process, applying product expertise, strategic vision, and best practices to establish a strong foundation for a long-term customer partnership. The role serves as a technical thought leader across General Business verticals, customer types, and geographic markets, blending storytelling and sales with technical knowledge to demonstrate how Braze technology delivers customer value and build confidence in Braze's capabilities and team. The position partners with sales, marketing, security, and product teams, and draws on experience in pre-sales engineering, technical account management, or customer success. It offers opportunities to expand thought leadership and product expertise, including positioning new BrazeAI capabilities such as AI Decisioning Studio, AI Content Optimizer, and AI Agents. Some travel is required, at most 50% during peak periods.
Requirements
- Experience selling into accounts with a sophisticated pre-sales consulting or sales engineering team.
- Domain knowledge in two or more of the following areas: AI, SaaS, mobile, APIs, marketing automation, marketing analytics, or programming (including HTML).
- Exemplary written and verbal communication skills and strong follow-up skills.
- Ability to listen attentively and understand customer problems.
- Strong teamwork and intellectual curiosity.
Nice To Haves
- Experience in pre-sales engineering, technical account management, or customer success.
Responsibilities
- Serve as a trusted advisor to prospective customers throughout the sales process.
- Apply product expertise, strategic vision, and best practices to establish strong foundations for long-term customer partnerships.
- Act as a technical thought leader across General Business verticals, customer types, and geographic markets.
- Use storytelling and technical demonstrations to show how Braze technology can deliver value and build customer confidence.
- Position new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, and AI Agents.
- Partner with Braze's sales, marketing, security, and product teams.
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability benefit plans
- Fertility benefits and equal paid parental leave
- Professional development through formal career pathing, learning platforms, and a yearly learning stipend
- Curated in-office employee experience
- Volunteer Week and donation matching
- Employee Resource Groups
- Hybrid ways of working
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
