Solutions Consultant

RELX • Dayton, OH

1d • Hybrid

About The Position

The Solutions Consultant in the Small Law market becomes an expert on LexisNexis products and the value they provide legal professionals. The role provides education and support, builds product preference and usage, and retains and grows revenue within assigned accounts and/or territory. The Consultant builds relationships, understands customer needs, provides consultation, and supports lead generation. The position also assists legal professionals with legal research and use of LexisNexis research tools, while partnering with sales to grow business revenue.

This is a hybrid role requiring weekly attendance at the Miamisburg, Ohio office on Wednesday and Thursday. The U.S. national base pay range is $48,900–$81,500; geographic differentials may apply.

Requirements

• Juris Doctor degree or comparable experience in a paralegal, legal secretary, or law librarian role.
• Excellent verbal and written communication skills.
• Comfort delivering presentations and training in a virtual environment.
• Proven sales and/or training experience.
• Legal research experience or expertise using LexisNexis tools.
• Ability to partner and collaborate effectively across teams with different functions.
• Ability to build solid relationships internally and externally.

Responsibilities

• Provide consultative services to legal customers and prospects through proactive outreach to maximize their use and understanding of LexisNexis products.
• Communicate with customers to understand their challenges and provide guidance, education, and consultation to help address them.
• Contact customers by phone and email to identify training and product needs.
• Deliver specialized customer presentations and training, communicate value propositions, and highlight competitor differentiators to retain and grow revenue.
• Collaborate with internal partners to build product preference and develop strategic account plans.
• Partner with sales to demonstrate products to prospective and current customers and grow business revenue.
• Identify and share upsell leads and opportunities with sales partners.
• Assist legal professionals with legal research and use of LexisNexis research tools.

Benefits

• Shared parental leave
• Study assistance
• Wellbeing initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed