Solutions Advisor

Offsec Services
•Remote

About The Position

The Senior Director of Solution Advisory for the Americas is a mission-critical role within OffSec’s Americas revenue organization. The role is responsible for creating a high-impact Solution Advisory function that accelerates revenue growth, enhances customer experience, and builds technical credibility across the customer lifecycle, from pre-sales engagement through post-sales expansion. The position defines and executes an operating model focused on enablement, process standardization, and alignment with Sales, Product, Customer Success, and Marketing. OffSec is a global, remote-first cybersecurity training and education company serving customers in more than 150 countries, with team members across more than 40 countries. The position acts as a technical thought leader and trusted advisor in customer conversations, supports complex enterprise evaluations, and represents OffSec at industry events, speaking engagements, and customer webinars.

Requirements

  • Proven success building processes that drive predictable performance, accelerate deal cycles, and improve customer outcomes.
  • Deep understanding of enterprise sales motions and how sales engineers operate in partnership with sellers, customer success teams, and product teams.
  • Strategic thinking, with the ability to architect scalable programs while also engaging directly to close key opportunities.
  • Exceptional communication and leadership skills, with a track record of cross-functional influence.
  • Passion for cybersecurity, learning, and helping customers build world-class cyber training.

Responsibilities

  • Architect and implement scalable workflows for pre-sales activities, including qualification, demos, proofs of value, and workshops, as well as post-sales technical handoff, onboarding, adoption, and expansion.
  • Build a standardized pre-sales operating model with clear frameworks, playbooks, documentation, and tooling.
  • Define, measure, and optimize performance metrics, including POC success rates, pre-to-post sales conversion, pre-sales utilization and coverage, revenue influence, and deal velocity.
  • Collaborate with sellers and Customer Success to support high-priority deals, strategic accounts, and enterprise expansion.
  • Share field insights with Product, Engineering, Enablement, and Content teams to influence product roadmaps and messaging.
  • Align with RevOps and Enablement to implement scalable frameworks that support team performance, onboarding, and readiness.
  • Act as a technical thought leader and trusted advisor in customer conversations, communicating OffSec’s value proposition and guiding complex enterprise evaluations.
  • Partner with Marketing to represent OffSec at industry events, speaking engagements, and customer webinars.
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