Client Solutions Advisor

CCC Intelligent Solutions • Chicago, IL

2d • $62,624 - $75,000

About The Position

CCC Intelligent Solutions Inc. is seeking a motivated and knowledgeable Client Solutions Advisor to drive customer success and product adoption within repair facilities and dealerships. The role serves as a trusted partner to customers, helping them achieve business goals by making effective use of CCC solutions. The territory covers Colorado, Wyoming, Western Nebraska, and Western Kansas, and the employee must reside in the greater Denver, Colorado area.

Requirements

• College degree preferred.
• One to two years of experience in a repair facility, dealership, or similar environment; collision estimating experience is a major plus.
• Strong presentation, problem-solving, and communication skills.
• Comfort with technology, MS Office, and CRM tools.
• Willingness to travel extensively, including 75% overnight travel or more.
• Must reside in the greater Denver, Colorado area.
• Deep knowledge of collision repair and dealership operations.
• Strong work ethic and energy.
• Strategic thinking, integrity, and customer focus.
• Confident decision-making and relationship-building skills.
• Team orientation and adaptability in a fast-changing environment.

Nice To Haves

• Previous experience in territory management and B2B account management.
• Collision estimating experience.
• College degree.

Responsibilities

• Provide regular onsite and remote support to assigned body shops and dealers.
• Deliver product education and onboarding, and drive adoption of new tools and updates.
• Identify new opportunities and support add-on product sales to increase territory revenue.
• Guide customers on best practices for using CCC’s electronic parts procurement solution.
• Use performance reporting to support customer success stories and improvements.
• Collaborate with sales and implementation teams to maximize value in the territory.

Benefits

• 401K match
• Paid time off
• Annual Incentive Plan performance bonus
• Comprehensive health insurance
• Adoption assistance
• Tuition reimbursement
• Wellness programs
• Stock Purchase Plan options
• Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed