Solution Specialist

Kaseya • Miami, FL

2d

About The Position

Kaseya is seeking a Solutions Specialist to support its sales and customer success teams by guiding clients toward comprehensive IT security solutions. The role involves understanding customer needs, recommending tailored solutions from Kaseya’s product portfolio, and helping drive successful implementations. The specialist serves as an IT security subject matter expert, conducting product demonstrations and technical discussions, supporting solution deployments, and building strong client relationships. Strong knowledge of IT services is also used to help partners drive revenue.

Requirements

• At least 2 years of experience in software sales.
• Experience selling services and/or demonstrating technical solutions.
• General technical understanding of networks, systems, and applications.
• A record of meeting or exceeding sales targets in a telephone environment.
• Ability to manage a sales process, including negotiating opportunities through closure, and to understand prospective customers’ buying processes.
• Personable communication style, convincing phone etiquette, high energy, and enthusiasm.
• Ability to work as a self-starter and team player, perform under pressure, and work with minimal supervision.
• Strong knowledge of IT services to help partners drive revenue.

Nice To Haves

• General knowledge of industry compliance standards such as GDPR, PCI, FINRA, and NIST.

Responsibilities

• Follow up diligently on assigned leads generated by account management.
• Continuously build and maintain product and industry knowledge.
• Deliver high-level product demonstrations and respond to client inquiries.
• Discuss with prospects how Kaseya software can benefit their organizations.
• Provide management with accurate weekly forecasts and pipeline information.
• Consistently exceed monthly quotas.
• Communicate consistently with prospects by phone and email.
• Work with sales and customer success teams to assess client requirements and recommend suitable solutions.
• Support successful solution deployments and provide an exceptional client experience.
• Manage sales opportunities through negotiation and closure.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed