Solution Specialist

Kaseya Careers • Miami, FL

16h

About The Position

Kaseya is seeking a Solutions Specialist to support its sales and customer success teams by providing guidance to clients seeking IT security solutions. The role involves understanding customer needs, recommending tailored solutions from Kaseya’s product portfolio, and supporting successful implementations and deployments.

The specialist serves as an IT security subject matter expert, conducting product demonstrations and technical discussions while building strong customer relationships. The role also uses knowledge of IT services to help partners generate revenue and contributes to sales success through lead follow-up, prospect communication, pipeline forecasting, and quota attainment.

Requirements

• At least 2 years of experience in software sales.
• Experience selling services and/or demonstrating technical solutions.
• General technical understanding of networks, systems, and applications.
• Personable communication style, convincing phone etiquette, high energy, and enthusiasm.
• A record of meeting or exceeding sales targets in a telephone environment.
• Demonstrable ability to manage a sales process, including negotiating opportunities to closure and understanding prospective customers’ buying processes.

Nice To Haves

• General knowledge of industry compliance standards such as GDPR, PCI, FINRA, and NIST.

Responsibilities

• Follow up diligently on all account-management-generated leads as assigned.
• Continuously learn to build and maintain product and industry knowledge.
• Provide high-level product demonstrations and respond to client inquiries.
• Conduct business-oriented discussions with prospects about how Kaseya software can benefit their organizations.
• Provide management with accurate weekly forecasting and pipeline information.
• Work as a self-starting team player who can perform under pressure and with minimal supervision.
• Consistently exceed monthly quotas.
• Communicate consistently with prospects by phone and email.
• Assess client requirements and recommend suitable solutions from Kaseya’s product portfolio.
• Support successful solution implementations and deployments.
• Work with sales and customer success teams to provide expert guidance to clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed