Poly Solution Specialist
About The Position
This role involves being a subject matter expert on a designated partner's products, programs, and go-to-market strategies, communicating this information to CDW sales. The specialist will assist CDW sales and the partner with field alignment and account mapping within an assigned territory. Key responsibilities include attending customer-facing events, facilitating training, developing and executing quarterly sales plans, and cultivating relationships between partner sales teams and CDW sales and leadership. The role also acts as a liaison to identify opportunities for product, program, and partner alignment improvements, and requires a strong understanding of market trends, competitive landscapes, and CDW's service offerings. The specialist will provide comprehensive reporting and represent the assigned brand in meetings. Success is measured by meeting or exceeding revenue and margin expectations, positive feedback from sales channels, and obtaining necessary certifications. Travel may be required, and other special projects may be assigned.
Requirements
- Bachelor’s Degree + 2 years sales/marketing experience, OR 6 years’ experience in sales/marketing, OR 4 years CDW PPM Experience + 2 years’ experience in sales/marketing
- Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, including partner, CDW, and customer executives
- Proficient in Microsoft Office applications
- Demonstrated ability to multitask
- Demonstrated financial and business acumen
- Ability to think strategically and analyze information
- Strong willingness to learn
Nice To Haves
- Curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools
- Readiness to explore, adapt, and grow with AI integration
- Embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible
- Thoughtful use of AI to expand your perspective and elevate how you share your story
Responsibilities
- Be a subject matter expert on the designated partner’s products, programs and go to market strategies and communicate them to CDW sales
- Assist CDW sales and designated partner with field alignment and account mapping within assigned territory
- Attend customer facing events and/or conference calls to communicate the value add of CDW and the partner
- Facilitate training for assigned territory on partner’s products, services, and programs
- Assist the partner and Product and Partner Management (PPM) contacts in creating messaging and promotions that directly align with the specific customer set that is being supported
- Develop and execute to quarterly sales plan
- Complete monthly scorecard identifying sales engagement, pipeline, and market trends
- Cultivate relationships between partner sales team, CDW Sales, & Leadership teams
- Act as a liaison between CDW Sales and Product and Partner Management (PPM) to identify opportunities for product, program, and partner alignment improvements
- Understand the market trends and specific needs of assigned segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally
- Understand the competitive landscape in assigned segment and/or region and how market conditions can impact CDW, and the partner being supported
- Have excellent knowledge of CDW service offerings and the process in which account managers attach them to client products
- Maintain effective communications with all stakeholders
- Provide monthly progress reports to Partner and internal stakeholders
- Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives
- Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share
- Meet or exceed designated partner revenue expectations for assigned partner and region
- Obtain and facilitate necessary partner and industry certifications
- Travel as needed
- Other special projects upon request
Benefits
- Annual bonus target of 10% subject to terms and conditions of plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
