Solution Specialist

Old Dominion Freight Line • Odessa, TX

1d

About The Position

The Solutions Specialist connects clients with efficient, tailored logistics solutions at Old Dominion Freight Line. The role combines business-to-business sales, strategic planning, and problem-solving while building lasting customer partnerships. The specialist obtains profitable freight in an assigned territory, provides responsive customer service, coordinates with operations, and serves as the customer’s point of contact through in-person meetings to address logistical needs. The position requires at least two years of business-to-business sales experience or equivalent.

Requirements

• High school diploma or equivalent.
• At least 2 years of business-to-business sales experience or equivalent.
• Valid driver’s license with a satisfactory driving record: no more than four moving violations or chargeable accidents, or combination thereof, in the three years preceding application; no more than two moving violations in the 12 months preceding application; and no DWI, DUI, or DWAI convictions in the four years preceding application.

Responsibilities

• Travel throughout the assigned territory to meet customers regularly and build relationships with people who influence routing decisions, including traffic personnel, purchasing agents, production supervisors, sales representatives, executives, distributors, and agents.
• Keep customers informed about new service points and improvements in company service.
• Help customers obtain rate agreements and submit requests to pricing coordinators using the T-1 Pricing information form.
• Check on major accounts regularly to ensure the company is meeting its on-time service promises.
• Complete monthly customer activity reports to identify current business levels.
• Provide information about rates and rate changes.
• Submit weekly itineraries for coverage areas to maximize efficiency when visiting customers.
• Maintain positive relationships with drivers in the area and discuss potential leads.
• Communicate customers’ equipment requirements and hours of service to service center operations.
• Inform customers about Speed Service and expedited capabilities.
• Manage transportation and entertainment expenses and submit a weekly expense report.
• Record daily sales calls in the computer system.
• Handle customer complaints through appropriate channels.
• Maintain a valid driver’s license and the specified satisfactory driving record as a condition of employment.

Benefits

• Health benefits, including a zero-premium medical plan for employee-only coverage.
• Vision and dental coverage.
• Short-term and long-term disability coverage.
• Flexible spending accounts.
• 401(k) retirement plan with company match and an additional annual discretionary match opportunity.
• Life insurance.
• Wellness program.
• Tuition reimbursement for drivers and technicians.
• Training and growth opportunities.
• Opportunities for advancement through the company’s promote-from-within philosophy.
• National career opportunities at more than 260 service centers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED