Solution Integration & Implementation Manager

Amdocs • Plano, TX

3d • Onsite

About The Position

The Solution Integration & Implementation Manager is the single accountable owner for delivery, people, customer relationships, and vendor execution across Site Development (soft cost) and end-to-end construction (hard cost) in all markets. The role oversees the full project lifecycle, from A&E design, zoning, permitting, site walks, and address validation through civil work, equipment installation, commissioning, integration, and closeout.

The manager oversees schedules, site counts, forecasts, and blockers across 11 or more programs, including Macro, MOD, NSD, AAV Vanguard, and Cabinet Consolidation. The role leads Amdocs employees, subcontract project and construction managers, and shared offshore support; manages customer relationships and escalations; coordinates general contractors and vendors; and maintains program financials, forecasts, reporting, and compliance. The position is based in Plano, Texas, with minimal travel required.

Requirements

• 10 years of experience in Site Development soft- and hard-cost programs.
• Significant proficiency or in-depth knowledge of entitlement and construction aspects of the telecommunications domain.
• Previous managerial experience leading teams through the project lifecycle.
• Experience delivering and managing large, integrated projects.
• Experience with the vendor ecosystem providing Site Development services to major U.S. telecommunications carriers.
• Previous experience with large carriers or major vendors delivering end-to-end site deployment programs.
• Bachelor’s degree in science, IT, computers, or equivalent.

Responsibilities

• Own schedules, site counts, forecasts, and blockers across 11 or more programs, and build general contractor crew ramp plans while reallocating field resources as work shifts between markets.
• Oversee site development activities, including A&E design, zoning and permitting, site walks, entitlements, and address validation; track completion rates and ensure milestones support construction readiness.
• Direct end-to-end construction execution, including civil work; cabinet installation, relocation, and removal; equipment delivery and return; H-frame installation; conduit and cabling; fiber management; commissioning and integration; and site closeout packages (SCOPs).
• Run margin simulations to validate hard-cost P&L performance against actuals.
• Serve as the primary Amdocs contact for customer managers and project managers in various markets; own escalations, outage communications, and root-cause analyses; and maintain weekly and monthly status calls and quarterly business reviews.
• Manage Amdocs employees and direct subcontract project and construction managers, coordinate shared offshore support, and identify and recruit talent for market-specific needs.
• Onboard and ramp general contractors across regions; negotiate and validate milestone-based pricing and statements of work; manage national general contractor relationships and rate negotiations, including the 5% pass-through clause.
• Approve invoices against delivered milestones, enforce contract compliance on material markups, and maintain subcontractor purchase order coverage.
• Maintain program P&Ls and forecasts with Finance for soft-cost fixed revenue and hard-cost milestone-based revenue; request customer and subcontractor purchase orders ahead of work; run end-to-end material pass-through margin simulations; track gross and net margins; and explain forecast movements early and in writing.
• Maintain program trackers and prepare weekly and monthly customer status updates, quarterly business review inputs, revenue breakdowns, site completion metrics, end-to-end highlights, executive slides, and leadership talking points.
• Oversee Cabinet Consolidation, including cutover planning, night-work coordination, general contractor statement-of-work execution, and outage and root-cause management.
• Provide pricing and capability inputs for new scopes and participate in fixed-revenue rate discussions.
• Ensure safety and check-in/check-out compliance; manage incident reports and corrective actions; and support stand-down and mitigation processes following safety incidents.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager