Solution Integration & Implementation Manager

Amdocs • Plano, TX

4d

About The Position

The Solution Integration & Implementation Manager is the single accountable owner for delivery, people, customer relationships, and vendor execution across Site Development (soft cost) and end-to-end construction (hard cost) across all markets. The role oversees the full project lifecycle, from A&E design, zoning, permitting, site walks, and address validation through civil work, line and antenna work, cabinet installation, commissioning, integration, and closeout.

The manager oversees schedules, site counts, forecasts, and blockers across 11 or more programs, including Macro, MOD, NSD, AAV Vanguard, and Cabinet Consolidation. The position manages Amdocs employees, subcontract project and construction managers, offshore support, customers, vendors, and General Contractors. It is also responsible for program financials, reporting, safety and compliance, and support for business development and new scopes. Required travel is minimal, and the listed location is Plano, Texas.

Requirements

• 10 years of experience in Site Development soft- and hard-cost programs.
• Significant proficiency or in-depth knowledge of entitlement and construction aspects of the telecommunications domain.
• Previous managerial experience leading teams through the project lifecycle.
• Experience in large and integrative project delivery and management.
• Experience in the vendor ecosystem providing Site Development services to major U.S. telecommunications carriers.
• Previous experience with large carriers or major vendors delivering end-to-end site deployment programs.
• Bachelor’s degree in science, IT, or computers, or equivalent.

Responsibilities

• Own delivery schedules, site counts, forecasts, and blockers across 11 or more programs, and build General Contractor crew ramp plans while reallocating field resources across markets.
• Oversee soft-cost site development activities, including A&E design, zoning, permitting, site walks, entitlements, and address validation; track completion and ensure milestones support construction readiness.
• Direct end-to-end construction execution, including civil work, cabinet installation, relocation and removal, equipment delivery and return, H-frame installation, conduit and cabling, fiber management, commissioning, integration, and site closeout packages.
• Run margin simulations for hard-cost P&L performance and validate results against actuals.
• Serve as the primary Amdocs contact for customer managers and project managers across markets; own escalations, outage communications, and root cause analyses, and maintain weekly and monthly status calls and quarterly business reviews.
• Manage Amdocs employees, direct subcontract project and construction managers, and shared offshore support; identify and recruit talent for market-specific needs.
• Onboard and ramp General Contractors across regions; negotiate and validate milestone-based pricing and statements of work; manage national GC relationships and rate negotiations, including the 5% pass-through clause.
• Approve invoices against delivered milestones, enforce contract compliance on material markups, and maintain subcontractor purchase order coverage.
• Maintain program P&Ls and forecasts with Finance for soft-cost fixed revenue and hard-cost milestone-based revenue; request customer and subcontractor purchase orders in advance, run material pass-through margin simulations, track gross and net margins, and explain forecast changes early and in writing.
• Maintain program trackers and prepare weekly and monthly customer status updates, quarterly business review inputs, revenue breakdowns, site completion metrics, end-to-end highlights, executive slides, and leadership talking points.
• Manage the Cabinet Consolidation program, including cutover planning, night-work coordination, GC statement-of-work execution, and outage and root cause analysis management.
• Provide pricing and capability inputs for new scopes and participate in fixed-revenue rate discussions.
• Ensure safety and check-in/check-out compliance, manage incident reports and corrective actions, and support stand-down and mitigation processes following safety incidents.

Benefits

• Opportunity to work on large, challenging, and complex programs.
• Opportunity to work with and lead talented colleagues across accounts and regions.
• Opportunity to lead and work with advanced industry technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager