Solution Engineer Team Lead - State and Local Government (Minneapolis)

Esri • Minneapolis, MN

9d • Onsite

About The Position

At Esri, Solution Engineer Team Leads are part of a technical team that promotes and sells adoption of Esri technology in partnership with account managers and other staff. This role leads the state and local government solution engineering team, using coaching and team-building skills and geospatial technology experience to help customers address business challenges through geospatial analysis. The position supports customer success in a culture that encourages creativity, collaboration, and passion.

The team lead manages technical activities throughout the sales process, coaches and mentors team members, builds relationships with customer decision makers, and partners with Sales leadership to align strategies and goals. The role also provides technical leadership in ArcGIS and state and local government solutions, develops complex strategies aligned with customer business needs, and communicates the business value of GIS to technical and non-technical audiences. Domestic or international travel of up to 50% is required.

Requirements

• At least 8 years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
• At least 3 years of experience mentoring, motivating, and coaching a team.
• Advanced understanding of current GIS technology, including the full ArcGIS system and its patterns of use in state and local government.
• Broad knowledge of ArcGIS from an IT context, including hardware, software, storage, security, networking, servers, databases, web services, virtualization, and cloud computing.
• Demonstrated experience in technical consulting and conceptual solution design.
• Demonstrated experience actively participating in a sales process.
• Strong presentation, interpersonal, and listening skills.
• Ability to travel domestically or internationally up to 50%.
• Bachelor’s degree in geography, GIS, business administration, or a related field.
• Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

• Master’s degree in geography, GIS, business administration, or a related field.

Responsibilities

• Manage the technical activities of the solution engineer team through all technical stages of the sales process, partnering with account and sales managers.
• Mentor team members through active coaching, clear direction, and regular feedback.
• Cultivate a virtual team that supports sales objectives and generates results.
• Present, demonstrate, and support the sale of Esri software and solutions as part of the account team.
• Build access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Partner with Sales leadership to align team strategies and goals.
• Serve as a technical leader for ArcGIS and a subject matter expert in state and local government.
• Apply sales strategies and initiatives to develop complex solutions for strategic customers.
• Proactively craft and propose solutions that show how GIS can address customers’ critical business challenges and deliver business value.
• Define and deliver complex strategies that align Esri technology with large customers’ business needs.
• Understand customer business structures, workflows, third-party business systems, and integration points.
• Design presentations for technical and non-technical audiences at large customers.
• Provide configuration guidance and best practices.
• Empower others to present at large conferences, trade shows, and executive engagements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager