Solution Area Specialist - AI Workforce

Microsoft • ,

2d • $88,000 - $205,600 • Hybrid

About The Position

The Solution Area Specialist - AI Workforce leads AI transformation across enterprise customers by positioning Microsoft’s AI Business Solutions—including Copilot, Copilot Studio, Viva, and Cloud PC/Virtualization offerings—as strategic enablers of productivity and innovation. The role engages business decision makers through consultative selling, develops compelling business cases, and orchestrates cross-functional teams to accelerate adoption and value realization. It shapes customer intent, builds pipeline, delivers measurable impact, and contributes to a high-performance, learning-driven culture.

The position supports multiple opportunities across the United States, including locations beyond the posted location. Work is flexible, with up to 50% from home; travel varies by role. The role is within Microsoft’s Solution Area Specialists IC3 or IC4 levels.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and at least 2 years of experience in technology-related sales or account management, or equivalent experience.
• Microsoft is unable to sponsor a work visa for this role due to the nature of the job duties.

Nice To Haves

• Master’s degree in Business Administration (MBA), Information Technology, Information Security, or a related field and at least 6 years of experience in technology-related sales or account management; or a relevant bachelor’s degree and at least 8 years of such experience; or equivalent experience.
• At least 4 years of solution or services sales experience.
• At least 4 years of experience forecasting, developing demand, building pipeline, and leading or orchestrating complex, matrixed teams.
• At least 1 year of experience with Generative and Agentic AI.
• Experience with Microsoft Copilot and/or Generative AI technologies.
• Familiarity with AI/ML concepts and Copilot architecture.
• Experience building AI agents.
• Strong communication and customer engagement skills.

Responsibilities

• Drive AI transformation deals through consultative selling conversations with business decision makers, showcasing Copilot, Copilot Studio, Viva, and Agents at Work.
• Align AI solutions to customer priorities, build ROI-based business cases, qualify deals, and act as a trusted advisor.
• Accelerate paid Copilot growth through immersive engagements, extensibility strategies, and security-focused narratives.
• Partner cross-organizationally and support end-to-end sales motions for Copilot Studio and Cloud PC/Virtualization offerings, including Windows 365, AVD, and Intune Suite attach opportunities.
• Grow frontline worker sockets and Copilot adoption, driving upsell and customer prioritization with Digital Sales and Engineering teams.
• Support Teams Phone and ME5 opportunities through partner-led motions and orchestrate deal closure with Commercial Executives.
• Build pipeline and secure customer intent to buy by using digital signals, partner workshops, and marketing events.
• Maintain accurate account plans and MSX updates aligned with strategic priorities and consumption milestones.
• Coordinate cross-solution opportunities across Security, Business Applications, Surface, and Azure with ATU, CSU, FastTrack, and other stakeholders.
• Model ethical behavior, complete required trainings, and identify and escalate risks.
• Lead technical go-to-market strategy for AI Workforce.
• Embody Microsoft’s culture and values.

Benefits

• Certain roles may be eligible for benefits and other compensation; further information is available at the linked Microsoft pay and benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level