Senior Sales Specialist - AI Workforce

Microsoft•,
•$107,600 - $239,800•Hybrid

About The Position

Microsoft is seeking experienced, credible specialist sellers to help organizations transform how they work through AI-powered productivity. The Senior Sales Specialist leads customer adoption and scaling of AI Workforce solutions, including M365 Copilot, Copilot Studio, Copilot Chat, Agents, Viva, ME3, ME5, ME7, Frontline Worker, Windows 365, AVD, and Windows 365 Link. The role develops customer strategies, guides organizations through AI transformation, and leads consultative conversations and end-to-end opportunity planning and execution with internal stakeholders and partners. The position focuses on shaping customer intent, building pipeline, cross-selling and upselling, and delivering measurable business outcomes. The role is available across multiple Microsoft business groups and organizations, serving customers of varying sizes. Applicants may be considered for opportunities across the United States, including locations beyond the location where the role is posted. The role allows working from home up to 50%; travel requirements vary by role.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and at least 4 years of experience in technology-related sales or account management, or equivalent experience.
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the job duties.

Nice To Haves

  • Master’s degree in Business Administration (MBA), Information Technology, Information Security, or a related field and at least 8 years of experience in technology-related sales or account management; or a bachelor’s degree in a listed or related field and at least 12 years of such experience; or equivalent experience.
  • At least 6 years of solution or services sales experience.
  • At least 6 years of experience forecasting, developing demand, building pipeline, and leading or orchestrating complex, matrixed teams.
  • At least 2 years of experience with Generative and Agentic AI.
  • Experience with Microsoft Copilot and/or Generative AI technologies.
  • Familiarity with AI/ML concepts and Copilot architecture.
  • Experience building AI agents.
  • Strong communication and customer engagement skills.

Responsibilities

  • Orchestrate a virtual team, assess customer needs, and develop strategies to build stakeholder networks and accelerate and close AI Workforce opportunities.
  • Expand Microsoft’s relationships with customer business decision-makers and identify and engage key contacts to develop new AI Workforce opportunities.
  • Understand customers’ business and technology priorities, governance, decision processes, and budget processes, and communicate the value of AI Workforce solutions.
  • Plan, orchestrate, and execute AI Workforce opportunities with internal stakeholders and partners to cross-sell and upsell.
  • Lead AI Workforce business decision-maker and IT decision-maker conversations; share best practices, present solutions and use cases, and apply competitor knowledge as a subject matter expert to inform pursuit decisions.
  • Plan and lead accounts across territories, develop competitive plans and business analysis, pursue high-potential customers, and manage AI Workforce solutions across the organization.
  • Embody Microsoft’s culture and values.
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