Senior AI Workforce Digital Specialist

Microsoft • Dallas, TX

3d

About The Position

Digital Enterprise Sales (DES), part of Microsoft’s Global Enterprise Sales organization, empowers customers through Microsoft Cloud with a globally led, digital-first sales organization aligned with partners. In this role, you will engage a dedicated set of enterprise customers to help them achieve business objectives through digital engagement and partner co-selling.

As an AI Workforce Solution Area Specialist, you will work with valued enterprise customers and collaborate with virtual teams of technical specialists, partners, and consulting resources to advance sales and exceed solution sales targets in assigned accounts. You will help customers address business challenges by recommending tailored solutions and securing new business that delivers customer value and satisfaction.

The role focuses on generating pipeline, engaging prospective clients, building relationships, and closing sales. You will understand customer pain points and industry requirements, explain how AI can transform work, and demonstrate how Microsoft solutions can optimize workflows, enhance productivity, and improve employee engagement. You will execute strategic business priorities, lead generative AI narratives, and sell cloud services and platforms to managed customers.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, or a related field and 5+ years of technology-related sales or account management experience; or 6+ years of technology-related sales or account management experience.
• 2+ years of solution sales or consulting services sales experience.

Nice To Haves

• Master’s degree in Business Administration (e.g., MBA), Information Technology, or a related field and 5+ years of technology-related sales or account management experience.
• Bachelor’s degree in Information Technology or a related field and 6+ years of technology-related sales or account management experience.
• 8+ years of technology-related sales or account management experience.
• 3+ years of solution sales or consulting services sales experience.

Responsibilities

• Collaborate with virtual team members end-to-end to identify customer business needs and contribute to solution development.
• Build an external stakeholder network to accelerate and close AI Workforce opportunities.
• Develop relationships with customer business decision makers.
• Identify new opportunities by engaging key business contacts and understanding customers’ business and technology priorities, governance, decision-making, and budgeting processes.
• Articulate the value proposition of AI Workforce solutions.
• Collaborate with internal partners to plan, orchestrate, and execute cross-sell and up-sell opportunities.
• Initiate conversations with AI business decision makers and share practices and competitor knowledge across solution areas.
• Recommend whether to pursue or withdraw from opportunities.
• Collaborate with partners and resources on account planning, competitive planning, forecasting, and business analysis.
• Target high-potential customers and manage AI productivity solutions across assigned accounts.
• Generate pipeline, engage prospective clients, build relationships, and close sales.
• Explain how AI solutions can optimize workflows, enhance productivity, and improve employee engagement.
• Drive strategic business priorities, lead generative AI narratives, and sell cloud services and platforms to managed customers.

Benefits

• Certain roles may be eligible for benefits and other compensation; details are available through Microsoft’s benefits and pay information page.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior