Senior Director, Solution Area Specialist-AI Business Solutions

Microsoft•Minneapolis, MN

9d•$133,000 - $239,800

About The Position

As a Senior Director, Solution Area Specialist for AI Business Solutions within U.S. Professional Services, you will lead and develop a team of AI workforce solution specialists, helping customers improve employee productivity and transform how work gets done through Microsoft AI. You will connect customer priorities to practical solutions and guide customers from early exploration to secure adoption and measurable value. You will work with executives at large, complex customers, including Global System Integrators, and coordinate with account teams, engineering, customer success, services, and partners. The role combines people leadership, strategic sales, partner development, and disciplined business management. You will strengthen the team's AI and solution-selling capabilities and scale approaches that work across customers. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Employees bring a growth mindset, innovate to empower others, and collaborate to realize shared goals. The company emphasizes respect, integrity, accountability, and an inclusive culture where everyone can thrive at work and beyond.

Requirements

Bachelor's degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 6+ years of experience in technology-related sales or account management, or equivalent experience.
Must have authorization to work in the United States that does not now or in the future require employer sponsorship; this position is not eligible for visa sponsorship.

Nice To Haves

Master's degree in Business Administration (MBA), Information Technology, Information Security, or a related field and 8+ years of experience in technology-related sales or account management; or a bachelor's degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 12+ years of experience in technology-related sales or account management; or equivalent experience.
6+ years of solution sales experience.
3+ years of people-management experience, with demonstrated success leading and developing high-performing teams.
Sales-management experience in a leadership capacity within the technology or professional services industry.
Experience in AI and/or SaaS, with a focus on business outcomes and business transformation.
Experience working with and supporting Global System Integrator customers and partners.
Experience managing strategic relationships with large, complex customers and partners.

Responsibilities

Lead the team in building trusted relationships with customer executives and business decision makers, understanding their priorities, and connecting them to measurable outcomes.
Serve as executive sponsor for priority customers and strategic opportunities; align stakeholders, resolve barriers, and advance customer decisions.
Guide customers from AI exploration toward secure, governed adoption embedded in roles and workflows.
Coach specialists to build business cases, demonstrate value, address governance and change-management needs, and define measures of success.
Help customers realize value from Microsoft 365, Copilot, Copilot Studio, agents, and related secure AI productivity solutions.
Set clear objectives, expectations, and operating rhythms aligned to business priorities.
Coach, develop, and retain a high-performing team, building capabilities in consultative selling, AI fluency, customer engagement, and commercial execution.
Foster an inclusive culture of accountability, collaboration, continuous learning, and customer focus.
Manage performance while investing in each employee's growth and development.
Translate business priorities into customer strategies, qualified pipeline, opportunity plans, and measurable outcomes.
Lead pipeline, forecast, and business reviews; strengthen opportunity qualification, execution, and risk management.
Use customer, market, adoption, and usage insights to prioritize opportunities and guide investment.
Drive sustainable growth, competitive wins, adoption, usage, consumption, and expansion.
Build and manage strategic relationships with large, complex customers and partners, including Global System Integrators.
Coordinate account teams, solution engineering, customer success, services, and partners around clear customer outcomes and ownership.
Bring technical, commercial, adoption, and partner resources into opportunities early, supporting a coordinated path from pursuit through deployment and value realization.
Scale effective customer evidence and repeatable practices across the organization.