Software Quality Assurance Lead

Regions•Atlanta, GA

4d•$95,454 - $125,200•Onsite

About The Position

At Regions, the Software Quality Assurance (QA) Lead supports the application development organization by helping prepare test strategies, testing approaches, and resource needs. The role coordinates and tracks functional and non-functional testing for projects and applications, and may lead teams of varying sizes and applications throughout Regions while contributing to technical skill and knowledge development. The position leads project QA in partnership with project managers, application development teams, business units, Compliance, Risk, and Audit. It coordinates testing activities and resource and funding requirements; plans and manages testing; selects and supports test management tools; tracks quality metrics and project health; and manages defect workflows. The lead also partners with test automation teams, supports onboarding and development of QA and external talent, reviews vendor contracts, and helps prepare automation transitions and post-project roadmaps. The position serves as a subject matter expert, advises junior QA team members, keeps abreast of testing trends, and supports compliance, cybersecurity, risk management, and process improvement. This role is intended to be onsite, now or in the near future, with regular work hours and full days in the office three or more days a week. The manager sets the work schedule and in-office expectations. Available locations listed for the role are Birmingham, Alabama; Atlanta, Georgia; and Charlotte, North Carolina. The position is also associated with the Riverchase Operations Center in Hoover, Alabama. Relocation assistance is not provided. The role is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Bachelor’s degree in a related field and eight years of quality or related experience; alternatively, a high school diploma or GED and twelve years of quality or related experience.
Ability to adapt to change.
Ability to collaborate with team members and teams.
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
Ability to research and analyze data and derive data-driven solutions.
Demonstrated leadership capabilities.
Knowledge of Continuous Integration (CI) and Continuous Delivery (CD).
Proficiency in software testing concepts.
Strong priority management skills.
Strong problem-solving and critical-thinking skills.
Strong verbal and written communication and organizational skills.
Strong work ethic and self-motivation.
Must be currently authorized to work in the United States on a full-time basis; Regions will not sponsor work visas for this position.

Nice To Haves

Project management experience.
Familiarity with Regions’ testing standards.
Working knowledge of software implementation methodologies.
Working knowledge of test automation.
Working knowledge of test case design and strategy.
Working knowledge of test management tools such as Azure DevOps, qTest, Jira, or Application Lifecycle Management (ALM).
Working knowledge of Tosca and Selenium.

Responsibilities

Lead Regions' projects from a QA standpoint, working closely with project managers, application development teams, business units, Compliance, Risk, and Audit.
Coordinate testing activities and resource and funding requirements.
Design test strategies and test plans for projects or applications.
Coordinate test planning, creation, and execution.
Provide test management guidance.
Select test management tools and coordinate their onboarding, training, and optimal utilization.
Partner with Test Automation teams and provide project updates.
Define and track project quality assurance metrics.
Create and publish project quality assurance reports.
Capture project quality assurance health scores.
Define and manage defect workflows.
Influence teams to implement quality assurance best practices and adhere to software testing standards.
Assist in onboarding quality assurance talent for projects, including onsite and offshore resources.
Review and manage vendor contracts and provide input.
Assist in onboarding external resources.
Prepare transition plans for automation efforts moving to ongoing support.
Assist in preparing project roadmaps after project closure.
Remain abreast of testing trends and serve as a subject matter expert.
Offer advice and guidance to junior quality assurance team members to help develop their business and technical knowledge.
Ensure compliance with risk management programs, rules and regulations, and cybersecurity practices; identify and support process improvements; and apply disciplined change management practices.