Lead - Quality Assurance

Flagstone Foods•Robersonville, NC

10h•Onsite

About The Position

The Quality Assurance Lead helps manage and lead development of the site’s Quality Assurance program, including SQF, GMP, HACCP, and SOPs. The role is responsible for technician training and scheduling, technical coverage, ingredient inspections, sanitation guidance, specification improvement projects, and policies and programs covering raw materials, intermediate product components, packaging supplies, and finished products. The Lead oversees product quality and compliance with company and regulatory requirements; maintains QA specifications and procedures for third-party audits; supports and leads food safety and audit programs; manages testing, product release, line conformance, and quality records; and investigates quality issues, complaints, and foreign material concerns. The role also supports ongoing improvement of the SQF system and may assume necessary operational and administrative duties for the Quality Assurance Manager during the manager’s absence. This is an hourly position at the Robersonville, North Carolina plant. The listed second shift is Monday through Friday, 4:00 p.m. to 3:00 a.m.; flexibility for overtime on other days and times may be needed according to production demands. The employee may be required to work any shift. The position supervises QA technicians.

Requirements

At least 6 months of experience in a manufacturing work environment.
High school diploma or GED certificate.
Proficiency with Microsoft programs such as Word and Excel.
Knowledge of the types of nuts and allergens processed through the machine.
Ability to evaluate products for roast and/or damage.
Basic math skills, including addition, subtraction, division, multiplication, and percentages.
Ability to convert weights between metric and English standards.
Ability to work a flexible schedule, including overtime, holidays, weekends, and any shift as production demands require.
Ability to communicate verbally and in writing, work independently, use a computer and keyboard, and remain independently mobile.
Ability to sit, stand, walk, reach, stretch, stoop, and bend for extended periods.
Ability to lift and carry 25 to 50 pounds.
Ability to work in noise levels requiring hearing protection.

Nice To Haves

HACCP certification.
PCQI training.
SQF training.
Two to five years of leadership experience.

Responsibilities

Oversee product quality and ensure compliance with company and regulatory specifications.
Update and maintain Quality Assurance specifications and procedural manuals required for third-party audits, including SQF, AIB, FDA, and customer audits.
Facilitate GMP and procedure training for production personnel, including training for new and existing procedures and employee orientation.
Maintain the Positive Release program and QA Hold log in the JDE system.
Administer the plant environmental testing program and identify testing locations.
Manage microbiological and analytical testing programs, review laboratory results, and release products.
Oversee line conformance and select and test products at specified stages of production.
Contribute to leading HACCP, AIB, and SQF audit programs and participate in HACCP and Safety Committees.
Develop specifications, formulas, and labels; verify or update formulations and associated documentation.
Investigate quality issues with input from other departments.
Substitute for the QA Manager during the manager’s absence and assume necessary operational and administrative duties.
Drive resolution of customer and consumer complaints and foreign material investigations.
Perform plant condition and cleanliness audits throughout the plant.
Manage, schedule, and train QA technicians on company and department goals.
Follow established programs, policies, and practices to produce safe, quality foods that meet regulatory and company requirements.
Support development, implementation, maintenance, and ongoing improvement of the SQF 2000 Systems.
Recommend batch, process, and packaging corrections as required.
Update GMP training for hourly personnel throughout the year and provide new-employee orientation and training.
Perform random finished-goods audits.
Notify supervision of required repairs or adjustments.
Oversee compliance with color-coded utensil and container policies in production areas.
Perform duties necessary to meet SQF, AIB, company, and government requirements and standards.
Inform management of food safety or quality issues and processes that become noncompliant.
Initiate action to prevent food safety or product-quality nonconformities.
Report and help control further processing or delivery of nonconforming products until deficiencies or unsatisfactory conditions are corrected.
Perform other job-related duties as assigned.