Software Quality Assurance Lead

Regions Bank•Hoover, AL

5d•$95,454 - $125,200•Onsite

About The Position

At Regions, the Software Quality Assurance (QA) Lead supports the application development organization by helping prepare test strategies, testing approaches, and resource needs. The role coordinates and tracks functional and non-functional testing for projects or applications and may lead teams of varying sizes across Regions. It also contributes to technical skill and knowledge development. The lead works with project managers, application development teams, business units, Compliance, Risk, and Audit to direct QA activities. The role manages test planning and execution, testing resources and funding, tools, quality metrics and reporting, defect workflows, and quality practices. It also supports onboarding QA staff and external resources, vendor contract review, automation transitions, project roadmaps, and development of junior team members. The position ensures compliance with risk management programs, applicable rules and regulations, and cybersecurity practices, while supporting process improvement and disciplined change management. This is a full-time role intended to be onsite, now or in the near future. Associates are expected to work regular hours, including full days in the office three or more days per week; the manager sets the schedule and in-office expectations. Available locations listed are Birmingham, Alabama; Atlanta, Georgia; and Charlotte, North Carolina. The location details also identify the Riverchase Operations Center in Hoover, Alabama. Relocation assistance is not provided. Regions will not sponsor work visas for this position; applicants must be authorized to work full-time in the United States. The position is exempt from FLSA timekeeping requirements and is not eligible for overtime pay.

Requirements

Bachelor’s degree in a related field and eight years of quality or related experience, or a high school diploma or GED and twelve years of quality or related experience.
Ability to adapt to change and collaborate with team members and teams.
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
Ability to research and analyze data and derive data-driven solutions.
Demonstrated leadership capabilities.
Knowledge of Continuous Integration (CI) and Continuous Delivery (CD).
Proficiency in software testing concepts.
Strong priority management, problem-solving, and critical-thinking skills.
Strong verbal and written communication and organizational skills.
Strong work ethic and self-motivation.
Currently authorized to work in the United States on a full-time basis.

Nice To Haves

Project management experience.
Familiarity with Regions’ testing standards.
Working knowledge of software implementation methodologies.
Working knowledge of test automation.
Working knowledge of test case design and strategy.
Working knowledge of test management tools such as Azure DevOps, qTest, Jira, or Application Lifecycle Management (ALM).
Working knowledge of Tosca and Selenium.

Responsibilities

Lead Regions projects from a QA standpoint, working with project managers, application development teams, business units, Compliance, Risk, and Audit.
Coordinate testing activities and associated resource and funding requirements.
Design test strategies and plans for projects or applications.
Coordinate test planning, test creation, and test execution.
Provide test management guidance.
Select test management tools and coordinate onboarding, training, and effective utilization.
Partner with Test Automation teams and provide project updates.
Define and track project QA metrics, create and publish QA reports, and capture project QA health scores.
Define and manage defect workflows.
Influence teams to implement QA best practices and adhere to software testing standards.
Assist with onboarding QA talent for projects, including onsite and offshore resources, and onboarding external resources.
Review and manage vendor contracts and provide input.
Prepare transition plans for ongoing support of automation efforts.
Assist in preparing project roadmaps after project closure.
Stay informed about testing trends and serve as a subject matter expert.
Advise and guide junior QA team members and help develop their business and technical knowledge.
Ensure compliance with risk management programs, rules and regulations, and cybersecurity practices; identify and support process improvements; apply disciplined change management practices.