Software Engineer, Membership Experience

Chime Financial•San Francisco, CA

About The Position

Chime is seeking a software engineer to join its Membership team and build and evolve features that deepen member engagement, drive retention, and deliver ongoing value through Chime’s membership experience. The role spans backend services and frontend experiences, with end-to-end ownership of projects—from shaping architecture and designing APIs to delivering polished user interfaces and maintaining code health. The engineer will build membership benefits, rewards, and engagement experiences for Chime’s mobile app, collaborate with product, design, data science, and other stakeholders to understand member needs and define experiments, and use metrics to prioritize work by member and business impact. The position requires at least two years of production software development experience at scale and experience with Ruby on Rails or comparable frameworks. Familiarity with modern frontend technologies and transactional databases, caching systems, and API design is also sought. Chime describes its in-office policy as four days per week in the office and Fridays from home for employees near an office, while also noting a fully remote program. The specific work arrangement for this position is not stated. The base salary range is $133,000–$184,000 USD. Full-time employees may also be eligible for bonuses, competitive equity, and benefits.

Requirements

  • At least 2 years of software development experience in a production environment at scale.
  • Proven experience with Ruby on Rails or comparable frameworks.
  • Familiarity with modern frontend technologies such as React, React Native, or TypeScript-based frameworks.
  • A product mindset and strong inclination toward experimentation, iteration, and measuring impact.
  • Collaborative approach and strong communication skills, including experience working cross-functionally.
  • Experience with transactional databases, caching systems, and API design.
  • Comfort working across the stack and eagerness to learn new technologies.

Nice To Haves

  • Experience with experimentation frameworks and data-driven product development.

Responsibilities

  • Design, develop, test, and scale features across backend services and frontend surfaces that power membership benefits, rewards, and engagement experiences.
  • Build and iterate on APIs and UI components for a seamless, high-quality member experience in Chime’s mobile app.
  • Own projects end-to-end, from shaping architecture and designing APIs to building frontend experiences and maintaining code health.
  • Partner with product, design, data science, and cross-functional stakeholders to understand member needs, define experiments, and ship solutions that advance membership metrics.
  • Use metrics to inform decisions and prioritize work based on member and business impact.

Benefits

  • Full-time employees may be eligible for bonuses and competitive equity.
  • Backup child, elder, and pet care.
  • Subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits.
  • Generous vacation policy and company-wide paid days off.
  • 1% of time off to support local community organizations of the employee’s choice.
  • Annual wellness stipend for eligible wellness-related expenses.
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
  • Family planning reimbursement.
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