Senior Software Engineer, Membership Experience

Chime Financial, Inc•San Francisco, CA
•$164,000 - $227,000

About The Position

Chime is hiring a Senior Software Engineer for its Membership team. The role works across the full stack to build and evolve features that deepen member engagement, drive retention, and provide ongoing value through Chime’s membership experience. The engineer owns projects end-to-end, from shaping architecture and designing APIs to building front-end experiences and maintaining code health. The position focuses on membership benefits, rewards, and engagement experiences in Chime’s mobile app. The engineer partners with product, design, data science, and other stakeholders to understand member needs, define experiments, and deliver solutions tied to membership metrics. The role also emphasizes metrics-driven prioritization, system reliability and scalability, technical excellence, mentorship, code reviews, and best practices.

Requirements

  • At least 5 years of software development experience in a production environment at scale.
  • Proven experience with Ruby on Rails or comparable frameworks.
  • Proficiency with modern front-end technologies such as React, React Native, or TypeScript-based frameworks.
  • A product mindset and strong bias toward experimentation, iteration, and measuring impact.
  • Strong collaboration and communication skills, including cross-functional work experience.
  • Experience with transactional databases, caching systems, and API design.
  • Comfort working across the stack and interest in understanding how its components fit together.

Nice To Haves

  • Experience with experimentation frameworks and data-driven product development.

Responsibilities

  • Design, develop, test, and scale features across backend services and front-end surfaces for membership benefits, rewards, and engagement.
  • Build and iterate on APIs and UI components for Chime’s mobile app.
  • Partner with product, design, data science, and cross-functional stakeholders to understand member needs, define experiments, and ship solutions that advance membership metrics.
  • Use a metrics-driven approach to decision-making and prioritize work based on member and business impact.
  • Identify opportunities to improve system reliability, performance, and scalability across the stack.
  • Contribute to technical excellence through mentorship, code reviews, and best practices.
  • Own projects end-to-end, from architecture and API design through front-end development and ongoing code health.

Benefits

  • Eligible full-time employees may receive bonuses and competitive equity.
  • Backup child, elder, and pet care.
  • Subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits.
  • Generous vacation policy and company-wide paid days off.
  • Paid time to support local community organizations of the employee’s choice (1% of time off).
  • Annual wellness stipend for eligible wellness-related expenses.
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
  • Family planning reimbursement.
  • Opportunity to join an experienced FinTech team and help millions unlock financial progress.
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