Software Engineer II - Seller Experience
About The Position
StubHub is hiring a Software Engineer II for its Seller Experience team. The team builds products that help sellers understand sales, payments, and charges; receive timely updates; take action; and file and track disputes. Its goal is to build transparent, reliable, and intuitive experiences that earn sellers’ trust. In this role, you will build customer-facing features and the services behind them, translating complex processes into clear and usable experiences. You will work with product managers, designers, and engineers across StubHub, own scoped features from technical design through production, make engineering decisions, and help ensure that information presented to sellers accurately reflects underlying events. The role is hybrid, with three days in the office and two days remote, in New York, NY or Aliso Viejo, CA.
Requirements
- At least 3 years of professional software development experience.
- Experience building and maintaining production software using a language such as C# or Java.
- Experience developing APIs and working with databases, service integrations, and distributed systems.
- Experience delivering features from requirements and technical design through testing, deployment, and production support.
- Strong problem-solving skills, including investigating issues across systems and handling failure scenarios.
- Experience writing maintainable code and meaningful automated tests, with attention to correctness, reliability, and performance.
- Ability to collaborate effectively with engineering and product partners to deliver customer-focused solutions.
Nice To Haves
- Experience building customer-facing web applications with a modern JavaScript or TypeScript framework.
- Experience developing products that simplify complex processes or help customers make informed decisions.
- Experience building asynchronous workflows and maintaining consistent information across multiple systems.
- Experience using customer feedback and product data to improve usability and reliability.
Responsibilities
- Design, build, test, and launch features that make selling more intuitive, transparent, and reliable.
- Turn complex information and workflows into clear status updates, useful explanations, and simple next steps.
- Build experiences that help sellers understand payments and charges, submit and track disputes, and resolve common issues through self-service.
- Develop APIs and services that provide accurate, consistent information across seller touchpoints.
- Collaborate with product, design, and partner engineering teams to understand seller needs, clarify requirements, and evaluate technical tradeoffs.
- Own delivery of scoped features, communicate progress and dependencies, and follow through on production quality.
- Improve reliability through automated testing, monitoring, debugging, and root-cause analysis.
- Contribute to code reviews and technical discussions, share knowledge, and incorporate feedback.
Benefits
- Equity and compensation upside tied to impact.
- Unlimited Flex Time Off.
- 401(k).
- Health insurance.
- Vision insurance.
- Dental insurance.
- Paid parental leave.
- Comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
