Software Engineer II - Seller Experience
About The Position
The Software Engineer II on StubHub’s Seller Experience team builds customer-facing features and the services behind them. The role translates complex processes into experiences sellers can understand and use, partnering with product managers, designers, and engineers across StubHub. The engineer owns scoped features from technical design through production, makes thoughtful engineering decisions, and helps ensure seller-facing information accurately reflects what is happening. The team aims to build transparent, reliable, and intuitive selling experiences that earn sellers’ trust. This includes clear information about sales, payments, and charges; timely updates; accessible dispute filing and tracking; and straightforward ways for sellers to take action. The position is hybrid, with three days in the office and two days remote, and is based in New York, NY, or Aliso Viejo, CA.
Requirements
- 3+ years of professional software development experience.
- Experience building and maintaining production software using a language such as C# or Java.
- Experience developing APIs and working with databases, service integrations, and distributed systems.
- Experience delivering features from requirements and technical design through testing, deployment, and production support.
- Strong problem-solving skills, including investigating issues across systems and handling failure scenarios.
- Experience writing maintainable code and meaningful automated tests, with attention to correctness, reliability, and performance.
- Ability to collaborate effectively with engineering and product partners to deliver customer-focused solutions.
Nice To Haves
- Experience building customer-facing web applications with a modern JavaScript or TypeScript framework.
- Experience developing products that simplify complex processes or help customers make informed decisions.
- Experience building asynchronous workflows and maintaining consistent information across multiple systems.
- Experience using customer feedback and product data to improve usability and reliability.
Responsibilities
- Design, build, test, and launch features that make selling more intuitive, transparent, and reliable.
- Turn complex information and workflows into clear status updates, useful explanations, and simple next steps.
- Build experiences that help sellers understand payments and charges, submit and track disputes, and resolve common issues through self-service.
- Develop APIs and services that deliver accurate, consistent information across seller touchpoints.
- Collaborate with product, design, and partner engineering teams to understand seller needs, clarify requirements, and evaluate technical tradeoffs.
- Own the delivery of scoped features, communicate progress and dependencies, and follow through on production quality.
- Improve reliability through automated testing, monitoring, debugging, and root-cause analysis.
- Contribute to code reviews and technical discussions, share knowledge, and incorporate feedback.
Benefits
- Competitive base compensation, equity, and upside tied to impact.
- Unlimited Flex Time Off.
- 401(k).
- Health insurance.
- Vision insurance.
- Dental insurance.
- Paid parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
