Softlines Processor

GOODWILL INDUSTRIES OF NORTH LOUISIANA INC•Bossier City, LA
•$10 - $10•Onsite

About The Position

The Softlines Processor evaluates, sorts, prepares, and processes donated apparel, linens, and other textiles for sale or appropriate disposition. The role works efficiently to meet established production and quality expectations, identifies merchandise with potential for higher value, and ensures sellable items are properly prepared for the sales floor. It supports Goodwill NLA's mission of improving people's lives through the power of work by responsibly stewarding donated goods and helping maximize each donation's value to support workforce programs and community services. The position is based at the Airline Store in Bossier City, Louisiana. It reports to the DGR Store Manager or DGR Store Assistant Manager.

Requirements

  • High school diploma, HiSET/GED, or equivalent preferred.
  • Must be able to learn established quality, sorting, processing, and productivity standards.
  • Must complete and maintain any safety, equipment, or other position-specific training or authorization required for assigned duties.
  • Employment is contingent upon successful completion of a background check and any additional screenings required by agency policy.
  • Ability to quickly evaluate merchandise for quality, condition, category, and appropriate disposition.
  • Ability to learn apparel categories, sizing, quality standards, tagging, and merchandise-routing procedures.
  • Ability to maintain productivity and quality in repetitive production work.
  • Attention to detail and ability to follow established processes.
  • Ability to use tagging equipment and other workplace tools and equipment safely.
  • Ability to work effectively as part of a team and adapt to changing production needs.
  • Basic communication and customer-service skills.
  • Frequent standing and repetitive use of hands, wrists, arms, and shoulders are required.
  • Regular reaching at, above, and below shoulder level, and frequent bending, twisting, and moving between workstations, containers, and merchandise racks are required.
  • Regularly lift and move merchandise or supplies weighing up to 25 pounds and occasionally up to 50 pounds, using team lifting or appropriate equipment when needed.
  • Ability to push and maneuver Z-racks, carts, containers, and other merchandise-handling equipment.

Nice To Haves

  • Previous production, retail, warehouse, or related experience is helpful but not required.

Responsibilities

  • Inspect donated apparel, linens, and textiles for condition, quality, salability, and appropriate disposition.
  • Sort merchandise into the appropriate sales, e-commerce, higher-value, outlet, salvage, recycling, or disposal stream according to established procedures.
  • Identify merchandise that may have increased value based on brand, condition, age, origin, collectability, or other established criteria, and route it appropriately.
  • Hang apparel using appropriate hangers, categories, and rack organization standards.
  • Tag merchandise in the correct location and according to established rotation and color procedures without damaging items.
  • Meet production expectations while maintaining required quality standards.
  • Accurately record required production information.
  • Maintain organized Z-racks, containers, workstations, and merchandise flow.
  • Safely move merchandise and use authorized material-handling equipment as required.
  • Assist in other store operational areas, including hardlines processing, donations, merchandise movement, and sales-floor support, as assigned and trained.
  • Maintain a clean, organized, and safe processing area and follow required PPE, lifting, material-handling, and equipment procedures.
  • Protect donated goods and agency assets and promptly report suspected theft, misuse, hazardous materials, prohibited items, or safety concerns.
  • Attend required meetings and trainings.
  • Perform other duties as assigned in support of store operations and the agency mission.
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