Softlines Associate/Cashier

Transformco•Orlando, FL

10h

About The Position

The Softlines Associate is responsible for enhancing Members’ experience and driving sales by providing courteous, proactive support. The role helps ensure apparel and home areas are well maintained, displays are appealing, and the shopping environment is inviting. Associates provide Member service, assist with merchandise selection, process transactions, and maintain sales-floor presentation and readiness.

Requirements

High school diploma or equivalent.
Less than one year of related experience.
At least 16 years of age.
Basic reading, arithmetic, writing, and oral communication skills.
Basic Internet navigation skills.
Ability to stand for long periods.
Ability to lift and hold bulky or large merchandise weighing up to 50 pounds.
Ability to reach, stretch, grab, push, lift, hold, twist, bend, turn, walk, shift, and perform other physical movements required by the job.
Associates under 18 are prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, and from performing backroom functions.

Nice To Haves

Retail experience.
Good organizational skills.

Responsibilities

Take ownership of enhancing the Member experience throughout the store and make Members the first priority.
Demonstrate appropriate selling behaviors, identify Member needs, and recommend suitable solutions.
Understand the benefits of Shop Your Way, credit and leasing, warranties, and protection plans.
Greet Members professionally and support local execution of Shop Your Way initiatives.
Process sales, returns, and exchanges accurately and efficiently using point-of-sale and online systems and authorized procedures.
Help Members locate products by walking them to store areas and assisting with merchandise selection.
Use Web to Store, Store to Home, and other integrated retail processes to improve the shopping experience.
Set non-promotional, promotional, seasonal, store-wide, and event signage as assigned; complete promotional-ad setup and takedown accurately.
Set and maintain the sales floor according to national merchandising and presentation standards.
Assist store leadership in resolving or facilitating the resolution of Member issues.
Complete merchandise-support tasks, such as fitting-room maintenance and straightening merchandise, during non-peak hours.
Stay informed about upcoming events, product updates, selling-process requirements, and company initiatives.
Follow merchandise-protection standards.
Keep the department ready throughout the day and ensure the sales floor is easy to shop, stocked, clean, signed, and organized.
Perform other duties as assigned.