Softlines Associate/Cashier

TransformCo•Orlando, FL

About The Position

The Softlines Associate is responsible for enhancing the Member experience and driving sales by providing courteous, proactive support. The role helps ensure apparel and home areas are well maintained, have appealing displays, and are inviting to shop. The associate supports Members throughout the selling process, completes transactions, maintains merchandise presentation, and helps keep the department ready for Members throughout the day.

Requirements

Basic reading, arithmetic, writing, and oral communication skills.
Ability to work while standing for long periods.
Ability to lift and hold bulky and large-sized merchandise weighing up to 50 pounds.
Ability to perform job-related physical movements, including reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, and shifting.
Basic Internet navigation skills.
High school diploma or equivalent.
Less than one year of related experience.
Must be at least 16 years of age.
Associates under age 18 may not use freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or perform backroom functions.

Nice To Haves

Retail experience.
Good organizational skills.

Responsibilities

Enhance the Member experience at every touchpoint, prioritize Member service, identify needs, and recommend appropriate solutions.
Understand the benefits of Shop Your Way, credit and leasing, warranty, and protection plans.
Greet Members professionally and engagingly, provide a Member First experience, and support local execution of Shop Your Way initiatives.
Accurately and efficiently process sales, returns, and exchanges using point-of-sale and online systems and authorized procedures.
Help Members find products by walking them to store areas and assisting with merchandise selection.
Use Web to Store, Store to Home, and other integrated retail processes to enhance the shopping experience.
Set promotional, non-promotional, seasonal, store-wide, and event signage when assigned; complete promotional advertisement setup and removal accurately.
Maintain the sales floor according to national merchandising and presentation standards.
Assist store leadership, where appropriate, in resolving or facilitating the resolution of Member issues.
Complete merchandise support tasks, such as fitting room maintenance and straightening merchandise, during non-peak hours.
Stay current on upcoming events, product updates, selling-process requirements, and company and business initiatives.
Follow merchandise protection standards.
Keep the department ready throughout the day and ensure the sales floor is easy to shop, in stock, clean, signed, and organized.
Perform other duties as assigned.