Experienced Soft Home Coordinator Needed

The TJX Companies, Inc.•New York, NY
•$18 - $19•Onsite

About The Position

The Soft Home Coordinator at HomeGoods is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck delivery and merchandise processing, trains and mentors Associates, monitors team productivity, and works with the Coordinator on Duty and management to prioritize tasks and maintain merchandise flow. The role also upholds merchandising, backroom organization, safety, recycling, and applicable hazardous-waste standards, while supporting store shrink-reduction, credit, and loyalty programs. Other duties may be assigned. The position is located at the HomeGoods store at 2201 Nostrand Avenue in Brooklyn, New York. The starting pay range is $18.00 to $18.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Able to multitask.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Able to work effectively as a team player with peers and supervisors.
  • Able to lift heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Create a positive internal and external customer experience.
  • Promote honesty and integrity and maintain confidentiality.
  • Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
  • Train and mentor Associates on established merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
  • Monitor team productivity and coach as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy and signage standards.
  • Maintain organizational, cleanliness, and recovery standards for the backroom.
  • Ensure compliance with recycling and, where applicable, hazardous-waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Provide and accept recognition and constructive feedback.
  • Partner with management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates meeting service or hours requirements
  • Medical, dental, and vision coverage for eligible Associates meeting service or hours requirements
  • Health savings account (HSA) for eligible Associates meeting service or hours requirements
  • Health care flexible spending account (FSA) for eligible Associates meeting service or hours requirements
  • Life insurance for eligible Associates meeting service or hours requirements
  • Short- and long-term disability coverage for eligible Associates meeting service or hours requirements
  • Paid parental leave for eligible Associates meeting service or hours requirements
  • Paid holidays, vacation, and sick time for eligible Associates meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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