Facilities Coordinator, Soft Services

Airbus•Mobile, AL

3d•Onsite

About The Position

Airbus Commercial Aircraft is hiring a Facilities Coordinator, Soft Services for its Facilities Department in Mobile, Alabama. The role manages third-party providers of soft services and coordinates and reports on subcontracted facilities maintenance activities. Service areas include janitorial, food service, pest control, landscaping, people transportation, and tenant improvement buildouts. The coordinator manages services and projects with internal and external partners, works to meet customer needs efficiently, and improves supplier delivery against schedule, quality, and cost expectations. The role also involves vendor performance management, business reviews, invoice processing, corrective action plans, and coordination of interior-space upkeep. This is an on-site position at Airbus’s U.S. commercial aircraft manufacturing facility. The company describes its environment as supporting production of A320 Family and A220 aircraft. The position requires a high school diploma or GED, at least three years of subcontractor management experience, and at least three years managing and reporting subcontractor activities in a production environment. Airbus identifies a bachelor’s degree in business administration, relevant certifications, facility-management production experience, project-management knowledge, floor-plan reading, and G-Suite experience as preferred or advantageous qualifications.

Requirements

High school diploma or GED.
At least 3 years of subcontractor management experience.
At least 3 years managing and reporting subcontractor activities in a production environment.
Knowledge of current industry trends, best practices, and technology.
Experience coordinating workflow initiatives for soft-service providers in areas such as janitorial, food service, landscaping, pest control, and tenant improvements.
Analytical and quantitative skills, with a demonstrated ability to develop strategic solutions.
Customer service and invoice-processing capability.
Authorization to work in the United States without a current or future need for visa sponsorship.
Ability to meet the stated physical requirements, including computer-screen vision, hearing alarms, occasional carrying and lifting up to 25 pounds, pushing or pulling items up to 20 pounds, and the listed sitting, standing, walking, squatting or kneeling, speaking, and travel activities.

Nice To Haves

Bachelor’s degree in Business Administration.
IFMA or BOMA certification.
Prior experience working in a facility-management production environment.
Knowledge of or experience with project-management practices.
Ability to read floor plans.
Experience working with G-Suite.

Responsibilities

Manage services and projects such as cleaning, catering, and people transportation in cooperation with internal and external partners.
Ensure customer satisfaction and meet customer needs using available resources efficiently and effectively.
Manage and improve services and suppliers to support delivery on time, to quality standards, and within cost expectations.
Manage vendors day to day, identify training needs, track performance against KPIs, and communicate with stakeholders in a timely manner.
Coordinate and facilitate monthly and quarterly business reviews within contract guidelines with the appropriate points of contact.
Cooperate and coordinate activities with the entire Facilities Management team.
Review, approve, and process invoices for related activities.
Develop and track corrective action plans for service delivery.
Coordinate upkeep of interior spaces.
Perform other duties as directed by the facility manager.

Benefits

Competitive base salary and incentive compensation, which may include profit-sharing schemes.
Retirement savings plan.
Ability to participate in an Employee Stock Ownership Plan (ESOP).
Paid time off, including personal time and holidays.
Paid parental leave.
Medical insurance, including traditional and high-deductible health plans.
Prescription coverage.
Dental insurance.
Vision insurance.
Life insurance.
Disability coverage.
Employee Assistance Plan (EAP) and other supplemental benefit coverages.
Upskilling and development opportunities through the global Leadership University, including access to more than 10,000 e-learning courses, certifications, career-path development, accelerated development programmes, and national and international mobility.