Facilities Coordinator, Soft Services

Airbus•Mobile, AL
•Onsite

About The Position

Airbus Commercial Aircraft is hiring a Facilities Coordinator, Soft Services for its Facilities Department in Mobile, Alabama. The role manages third-party providers of site soft services and coordinates and reports on subcontracted facilities maintenance activities, including janitorial, food service, pest control, landscaping, people transportation, and tenant improvement work. The coordinator works with internal and external partners to meet customer needs efficiently and ensure that services and suppliers deliver on time, to the required quality, and within cost expectations. The position is based at Airbus’s U.S. commercial aircraft manufacturing facility at Mobile Aeroplex at Brookley, which produces A320 Family and A220 aircraft. The role requires awareness of potential compliance risks and a commitment to integrity. Candidates must be authorized to work in the United States without current or future visa sponsorship.

Requirements

  • High school diploma or GED.
  • At least 3 years of subcontractor management experience.
  • At least 3 years managing and reporting subcontractor activities in a production environment.
  • Knowledge of current industry trends, best practices, and technology.
  • Experience coordinating workflow initiatives for soft service providers, including janitorial, food service, landscaping, pest control, and tenant improvements.
  • Analytical and quantitative skills, with a demonstrated ability to develop strategic solutions.
  • Customer service and invoice-processing capability.
  • Authorization to work in the United States without current or future visa sponsorship.
  • Adequate vision to enter and read information on computer screens; ability to hear alarms; and ability to speak with senior management and give presentations.
  • Ability to occasionally carry and lift up to 25 pounds and push or pull items up to 20 pounds.
  • Ability to sit for extended periods, stand for extended periods, squat or kneel occasionally, walk through the site, and travel sometimes.

Nice To Haves

  • Bachelor’s degree in Business Administration.
  • IFMA or BOMA certification.
  • Prior experience in a facilities management production environment.
  • Knowledge of or experience with project management practices.
  • Ability to read floor plans.
  • Experience working with G-Suite.

Responsibilities

  • Manage services and projects such as cleaning, catering, and people transportation in cooperation with internal and external partners.
  • Ensure customer satisfaction and meet customer needs by using available resources efficiently and effectively.
  • Manage and improve services and suppliers to ensure delivery on time, at the required quality, and within cost expectations.
  • Manage vendors daily, identify training needs, track performance against KPIs, and communicate with stakeholders in a timely manner.
  • Coordinate and facilitate monthly and quarterly business reviews within contract guidelines with the appropriate points of contact.
  • Coordinate activities with the entire facilities management team.
  • Review, approve, and process invoices related to the activities.
  • Develop and track corrective action plans for service delivery.
  • Coordinate the upkeep of interior space.
  • Perform other duties as directed by the facility manager.

Benefits

  • Competitive base salary and incentive compensation, which may include profit-sharing schemes.
  • Retirement savings plan and ability to participate in an Employee Stock Ownership Plan (ESOP).
  • Paid time off, including personal time and holidays.
  • Paid parental leave.
  • Medical, prescription, dental, vision, life, disability, Employee Assistance Plan, and supplemental insurance coverage.
  • Upskilling and development opportunities through Airbus Leadership University, including access to more than 10,000 e-learning courses, certifications, career-path development, accelerated development programmes, and national and international mobility opportunities.
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