Soft Count Team Member

Ko-Kwel Casino Resort Medford•Medford, OR

8d•Onsite

About The Position

At Ko-Kwel Casino Resort, the Soft Count Team Member is a key part of the count room operation, ensuring transactions are handled accurately and securely. The role performs daily count room activities with precision and efficiency, maintains accurate records, and helps safeguard company assets. The team member supports colleagues and follows established procedures to contribute to a smooth, reliable, and professional operation that reflects the resort’s commitment to integrity and teamwork. The position requires availability to work weekends, holidays, and evenings when the resort is busy. Work may involve exposure to secondhand smoke. The casino is owned by the Coquille Indian Tribe. Team members are eligible for comprehensive health care benefits, a generous time-off policy, a 401(k) retirement plan with a 4% company match, and other benefits. A background check and compliance with drug-free workplace policies are required.

Requirements

Minimum one year of acceptable cash-handling experience.
Ability to keep paperwork in balance and handle cash and paperwork accurately and efficiently.
Ability to professionally perform in any count room capacity and conduct count room operations according to prescribed standards.
Team-oriented approach and ability to communicate clearly and positively with guests and teammates.
Professional appearance and attitude; friendly and approachable manner.
Must pass and remain compliant with Coquille Gaming Commission background-check and drug-free workplace policies.
Availability to work weekends, holidays, and evenings when busy.
Ability to stand for extended periods; frequently walk and use hands to finger, handle, or feel objects, tools, or controls; occasionally sit; and bend, twist, and kneel.
Ability to lift up to 40 pounds.
Ability to stay calm and make sound decisions under pressure, including when dealing with stressful situations or upset people.

Nice To Haves

High school diploma or GED preferred.
General working knowledge of cage and casino operations preferred but not required.

Responsibilities

Perform daily count room activities in accordance with internal controls and established procedures.
Assist other count team members as needed to maintain efficiency and accuracy.
Operate counting machines and other required equipment competently and efficiently.
Maintain assigned records and reports accurately and in a timely manner.
Follow security measures to protect company assets and confidential information.
Maintain a safe, clean, and friendly space for guests and team members, and report safety concerns to the Safety Committee.
Foster positive relationships with team members and promote a collaborative, supportive environment.
Comply with company policies and procedures and contribute to a culture of accountability, teamwork, and excellence.
Support the team where needed and perform other duties as assigned.