Soft Count Team Member

Ko-Kwel Casino Resort Medford•Medford, OR

10d•Onsite

About The Position

As a Soft Count Team Member at Ko-Kwel Casino Resort, you support count room operations by handling transactions accurately and securely. You perform daily count room activities, maintain accurate records, help safeguard company assets, and follow established procedures and internal controls. You work collaboratively with other count team members to help ensure efficient, reliable, and professional operations. The role also supports a safe, clean, and welcoming workplace and requires compliance with company policies and applicable security procedures.

Requirements

Minimum one year of acceptable cash-handling experience.
Ability to keep paperwork in balance and handle cash and paperwork accurately and efficiently.
Ability to perform professionally in any count room capacity.
Demonstrated ability to conduct count room operations according to prescribed standards.
Team-oriented approach.
Professional appearance and attitude.
Ability to communicate clearly and positively with guests and teammates.
Must pass and remain compliant with Coquille Gaming Commission background check and drug-free workplace policies.
Must be available to work weekends, holidays, and evenings.
Ability to remain calm and make sound decisions under pressure, including when dealing with stressful situations or upset people.
Ability to stand for extended periods; frequently walk and use hands to finger, handle, or feel objects, tools, or controls; occasionally sit; and bend, twist, and kneel.
Ability to lift up to 40 pounds.

Nice To Haves

High school diploma or GED preferred.
General working knowledge of cage and casino operations preferred but not required.
Friendly and approachable attitude that helps guests and teammates feel welcome and cared for.

Responsibilities

Maintain a safe, clean, and welcoming work area and report safety concerns to the Safety Committee.
Perform daily count room activities in accordance with internal controls and established procedures.
Assist other count team members to maintain efficiency and accuracy.
Foster positive relationships with team members and promote a collaborative, supportive environment.
Operate counting machines and other required equipment competently and efficiently.
Maintain assigned records and reports accurately and in a timely manner.
Follow security measures to protect company assets and confidential information.
Comply with company policies and procedures and contribute to accountability, teamwork, and excellence.
Perform other duties as assigned.